Fluent at Microsoft office, good at analyze data, visualize datacoskil

Thuan Thien Co Nguyen

************.******@****.*** 603-***-**** Manchester, NH 03106

EDUCATION

Southern New Hampshire University Manchester, NH

STEM Master of Business Administration GPA: 4.0 April 2025

Western Sydney University Ho Chi Minh City, Vietnam

Bachelor of International Business GPA: 3.78 Dean’s Merit List March 2023

SKILLS & CERTIFICATIONS

Analytics: Python (Basic), Tableau, Advanced Excel including Pivot Tables, Minitab

Technology: Microsoft Office including Excel, PowerPoint, Word

Languages: Vietnamese (Native), English (Fluent)

Certifications: Generative AI: The Evolution of Thoughtful Online Search (LinkedIn Learning, August 2023), Collaborative Online International Learning Project: “Leading and Inspiring People” (Coventry University – December 2022), Career Essentials in Generative AI (Microsoft and LinkedIn Learning – September 2023)

PROJECT EXPERIENCE

Metrics for Frescobol – Southern New Hampshire University January 2025 – February 2025

Conducted in-depth performance analysis of Frescobol rallies using Excel to track and evaluate player actions and patterns.

Analyzed player compatibility by developing a scoring system for relevant variables to build a foundation for future measurement.

Developed and built new performance metrics to evaluate the score of rallies.

Built the new metrics to measure the score of rallies.

How to export Vinamilk’s products to Korea Project – Western Sydney University October 2022 – December 2022

Collaborated with team members to determine the strategies for Vinamilk to export its products to Korea.

Researched Vinamilk’s information and data using Excel and conducted a SWOT analysis to analyze Vinamilk’s competitive advantage.

Analyzed and researched the Korean market as well as the food and beverage industries in Korea to gain a panoramic view and deliver written analysis recommendations.

PROFESSIONAL EXPERIENCE

Penmen Guide, Southern New Hampshire University – Manchester, NH September 2024 – April 2025

Served as an ambassador and communicated the values and mission of the university to perspective students and their families to inform the decision-making process and encourage them to select and attend SNHU.

Led campus tours by providing detailed and accurate information about campus life and academic programs.

Answered multi-line phone system in a professional and friendly manner to provide exceptional customer service.

English Teacher, Vision English Center – Ho Chi Minh City, Vietnam November 2020 – August 2022

Developed a comprehensive English language program to improve around 50 secondary & high school students.

Collaborated with colleagues to develop interdisciplinary projects and activities to enrich student learning.

Utilized technology such as Kahoot and Canvas to enhance instruction, increase student engagement, and provide real-world learning experiences.

Sales Internship, Vietcombank – Ho Chi Minh City, Vietnam October 2021 – November 2021

Created a survey tool using Google Forms to collect customer feedback about their experience at Vietcombank, resulting in improved customer retention and loyalty.

CAMPUS EXPERIENCE

VP of Hospitality, DECA Club – SNHU January 2024 – Present

Member, Radio SNHU – SNHU January 2024 – Present

Member, International Student Association – SNHU April 2024

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