MICHELE MORDHORST
RN BSN
Experienced and compassionate RN with a strong background in surgical care, medical-surgical nursing, and interdisciplinary coordination, now transitioning toward a career in Case Management and Utilization Review. Demonstrated ability to evaluate clinical documentation, determine discharge readiness, and collaborate with healthcare teams to ensure patient safety and cost-effective care. Currently pursuing Certified Case Manager (CCM) certification and well-versed in applying clinical decision-making aligned with InterQual/MCG principles. Skilled in EMR systems, quality improvement, and care continuity workflows.
“I love what I do and I love learning new things. I want to take my career to the next level and contribute.” - Michele
PROFESSIONAL LICENSES
BLS, CPR, and First Aid Certified – American Heart Association
Registered Nurse – State of Michigan
EXPERIENCE
Blakewood Surgical Center, Jackson — Registered Nurse
2023 - PRESENT
PACU Manager / Education Committee Lead
Dedicated PACU Manager skilled in overseeing daily operations, ensuring patient safety, and leading a high-performing nursing team in a fast-paced surgical environment.
•Oversight of pre-op and post-op documentation review to assess clinical readiness, discharge criteria, and overall continuity of care.
•Evaluated patient status in relation to expected clinical pathways, reflecting core utilization review and case management responsibilities..
•Coordinated communication workflows with outside clinics and care teams; implemented centralized review system for orders and H&P documentation.
•Acted as a liaison between providers, clinical staff, and leadership to ensure efficient care transitions and safe resource utilization.
•Led training initiatives and developed process improvements to optimize staff performance and clinical outcomes.
Michigan Medicine, Ann Arbor — Registered Nurse
2023-2024
Team player of the Medical Surgical Unit of 8C, managed under General Medicine Colleges.
•Delivered care in a high-acuity Medical-Surgical unit, focusing on assessment, early recognition of deterioration, and critical intervention.
•Applied evidence-based protocols, communicated with multidisciplinary teams, and documented patient progression—skills that directly align with UR case evaluation.
Henry Ford Hospital, Jackson — LPN
2021- 2023
Women and Children services Nurse, cross trained in Labor & Delivery, Mother Baby and OB Triage, Lead Surgical Tech in cesarean sections, circumcisions, tubal ligations, and assistant nurse to RN.
•Supported women and children’s services, including OB triage, L&D, and surgical procedures.
•Applied proactive care coordination and patient safety monitoring in high-pressure, emergent scenarios.
Blakewood Surgical Center, Jackson — LPN
2019- 2021
Client care in areas of Admissions, PreOp, PostOp, Femto Eye Laser Operator.
•Performed patient assessments and documentation in Pre-Op, Admissions, and Post-Op care areas.
•Cross-trained in multiple workflows to support continuity of care, safety checks, and process alignment.
Promedica Genito Urinary, Toledo — LPN
2018- 2019
Treatment Nurse for 8 Genito-urinary surgeons, Trainer for new staff.
•Treatment nurse and trainer for 8 surgeons; led documentation improvement projects for compliance and billing accuracy.
•Created and implemented a standardized medication administration and documentation policy.
Quality Home Care LLC, Lambertville — LPN
2016 - 2018
Private Home Care Nurse - care / companionship / safety.
•Delivered individualized, person-centered care in private home settings; ensured patient safety and care plan adherence.maintaining client dignity and safety.
Jackson County Medical Care, Jackson — LPN
2011 - 2016
Staff Nurse / Charge Nurse.
•Charge Nurse responsible for staffing decisions, incident reduction strategies, and care improvement initiatives.
JACKSON, MI
***************@*****.***
SKILLS
Quality Process & Improvement
Therapeutic Communication
Cultural Competence
Patient Advocacy and Education
Documentation Review & Compliance
Interpersonal Skills
Case Management Principles
STRENGTHS
Clear & Concise Communicator
Strong Attention to Detail
Proficient in Direct and Extended Team Collaboration
Critical Thinking
Professionalism
Positive Proactive Drive
Priority Management
Leadership Quality
EDUCATION
JACKSON COLLEGE NURSING PROGRAM
MAY 2010
BACHELORS OF NURSING
& SCIENCE
MADONNA UNIVERSITY LIVONIA
MAY 2023
EMAR & TECHNICAL
Epic
CyraMed
HST
Citrix
Microsoft &
Google platforms
LANGUAGES
English (Native)
Spanish (Basic)
VOLUNTEER
Organization:
Project Healthy Community
Participated:
Detroit’s Mobile Pantry
Northwest Activities Center of Detroit Garden Center
WInter / Spring of 2022