Customer Service Data Entry
Resume:
Carol Dickinson
Tulsa, OK 74115
Accomplishments and Certificates
Certification Medicare Advocate
Microsoft Outlook Certification
Microsoft Word and Excel Certification
14 years Customer Service Call Center Experience in a Call Center as well as Virtual.
14 years Product Demonstrator in various Food store to promote sales
Current Food Handlers Certificate until April 2026
2 Years Cashiering Experience
Y2K Assistant at First Data testing Customer Service procedures.
Car Rental Reservations 5 and years.
Seasonal HR Assistant at Explorer Pipeline. Computer Conversion saving the Company
$1200.00.
Data Entry Skills.
Business Continuity Clerk during Y2K at First Data.
Two years Merchandiser experience through Acosta and Crossmark.
Sales and Store Assistant Manager at Als Formal Wear.
Work Experience
Seasonal Cashier Sutherland Lumber
March 2024-May 2024 Cash Transaction in the Lawn and Garden Department
Retail Merchandiser
Acosta Sales and Marketing
June 2015-November 2016 Displays and Resets
Demo Specialist
Interactions and Advantage Marketing
January 2014-January 2021
EZ Pawn
Pawnbroker
August 2010-August 2011 Manages loans on items brought in by customer. Sales of
Merchandise and jewelry. Provided excellent customer service, ensuring customer satisfaction and repeat business.
Data Entry Specialist
Explorer Pipeline thru Olsten Temporary Service
January 2005-June 2005
Entry of Training files in HR department and redoing Employee files. I assisted in a
Computer Conversion saving the Company $1200.00 by entering HR files into
ADT.
Als Formal Wear
February 2003-August 2004
Assistant Store Manager. Store Operations and sales and rentals of tuxedoes .
Inbound CSR/Data Entry
First Data Corp
Credit Card Accounts. Participated in Y2K Customer Service tests and Business
Continuity Procedures into Word and then Compass.
Inbound CSR and Data Entry
Promoted to Special Equipment Clerk
August 1984-February 1990
Education:
Wichita High School Southeast
I also have attended Computer classes through Adult Continuing Education.
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