Business Intelligence Data Analyst

HARSHITH M

346-***-**** *.***********@*****.*** github.com/harshith200127

SUMMARY

Data Analyst with 3+ years of experience in business intelligence, operational analytics, and strategic reporting. Proven ability to translate raw data into actionable insights that support program effectiveness, stakeholder engagement, and decision-making. Adept in Power BI, Excel, SQL, and Snowflake to create dashboards, survey analytics, and data-driven recommendations. Known for collaborative cross-functional partnerships, critical thinking, and passion for supporting mission-driven organizations.

EDUCATION

University of Houston, Houston, TX

Master of Science in Computer Science — May 2025

Coursework: Data Warehousing, Machine Learning, Data Visualization, Algorithms GPA: 3.77

Jawaharlal Nehru Technological University, Hyderabad, India

Bachelor of Technology in Computer Science — Aug 2023

Coursework: Distributed Computing, Python Programming, Database Systems GPA: 3.8

TECHNICAL SKILLS

Languages: SQL, Python (Pandas, NumPy), R (basic), SAS (basic)

BI & Visualization: Power BI, Tableau, Excel (PivotTables, Macros), Sigma

ETL & Data Tools: SSIS, Alteryx, Azure Data Factory

Databases & Platforms: Snowflake, SAP, MySQL, Oracle, PostgreSQL

Other Tools: Salesforce, Smartsheet, Google Analytics, Jira, Confluence

Concepts: KPI tracking, Data Governance, Survey Analytics, Business Strategy, Data Infrastructure

PROFESSIONAL EXPERIENCE

University of Houston — Houston, TX

Business Intelligence Analyst Mar 2024 – Present

Designed strategic dashboards in Power BI to assess operational performance across academic and outreach programs.

Collaborated with department leads to define KPIs, improving organizational alignment and visibility.

Developed Excel-based forecasting models to support executive decision-making on funding allocation.

Coordinated survey distribution and data analysis for teacher and partner feedback.

Integrated Snowflake datasets into dashboard visualizations, enhancing speed of insight delivery.

Delivered cross-functional reports to marketing, academic, and community engagement teams.

Partnered with IT to build reporting pipelines that aligned with institutional data governance practices.

Synthesized survey and engagement results into actionable recommendations.

Co-led a data quality improvement initiative to streamline donor reporting accuracy.

Facilitated workshops to train teams on interpreting data visualizations and insights.

CS Tech Solutions — Remote (Hyderabad, India)

Business Intelligence Analyst Jul 2021 – Feb 2024

Built Power BI dashboards to track nonprofit program outcomes and donor engagement metrics.

Worked with stakeholders to define strategy-aligned metrics and reporting logic.

Developed SQL queries for Snowflake and PostgreSQL to support interactive reporting tools.

Automated survey analysis workflows for partner sentiment and engagement tracking.

Produced quarterly impact reports to support grant applications and board presentations.

Conducted KPI reviews with product, systems, and donor-facing teams to evaluate effectiveness.

Aligned dashboard logic with CRM data sources such as Salesforce.

Helped migrate key business logic into centralized reporting infrastructure.

Identified gaps in outcome measurement frameworks and recommended enhancements.

Reduced reporting time by 50% through dashboard automation and data transformation logic.

Infosys — Hyderabad, India

Data Analyst Intern Mar 2021 – Jul 2021

Assisted in developing KPI dashboards and business reports for service operations teams.

Built ETL pipelines and Python scripts to transform survey and feedback data.

Collaborated with analysts to summarize qualitative responses into measurable insights.

Automated survey data extraction processes for stakeholder feedback collection.

Participated in client calls to gather reporting requirements and adjust analysis scope.

Created Excel summaries with visual highlights for business operations reviews.

Documented procedures for data cleaning and version control during stakeholder reporting.

PROJECTS

Program Impact and Donor Insights Dashboard Power BI, SQL, Excel

Created interactive Power BI dashboards for tracking teacher engagement, donor satisfaction, and program performance.

Leveraged stakeholder feedback and survey analysis to prioritize program improvements.

Zillow House Value Prediction Python, Power BI, Scikit-learn

Built predictive models and dashboards for housing price trends; explored demographic and geographic factors in pricing.

CERTIFICATIONS

Microsoft Certified: Data Analyst Associate (Power BI)

Oracle Database Programming with SQL

AWS Certified Solutions Architect – Associate

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