Customer Service Special Education

MCKAY GAMMONS

Arlington, TX ***** • 682-***-**** • ***********@*******.***

Professional Summary

Determined professional with a strong focus on team collaboration and achieving results. Reliable and flexible with excellent problem-solving skills. Punctual and focused with physical strength to accommodate lifting 50 pounds. Understanding of basic computer systems. Able to stand, walk, and sit for long periods of time. Skills

• Organization

• Problem-solving skills

• Lifting over 60 pounds

• Customer service

• Safety guidelines

• Team player

• Strong communication skills

• Dedication

Work History

Classroom Aide, 09/2024 to 12/2024

My Possibilities – Plano, TX

• Provided individualized support to students with diverse learning needs.

• Fostered positive learning relationships with students to enhance engagement and motivation.

• Provided essential support for special education students, enabling them to participate fully in class. Registered Behavior Technician, 08/2023 to 11/2024 Highland Village ABA Center – Flower Mound, TX

• Improved client behavior by implementing individualized ABA therapy plans.

• Empowered clients to self-advocate by teaching them effective communication strategies.

• Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection and anecdotal notes.

Back of House Team Member, 10/2022 to 08/2023

Chick-fil-A – Denton, TX

• Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.

• Supported the training of new employees by sharing expertise on kitchen equipment usage and safety protocols.

• Developed strong problem-solving skills through adapting quickly to unforeseen challenges. Sales Associate, 10/2019 to 09/2022

Justin Discount Boots and Cowboy Outfitters – Justin, TX

• Handled cash transactions efficiently while adhering to company cash handling policies.

• Managed returns, exchanges, and refunds in accordance with store policy.

• Boosted customer satisfaction levels through exceptional service and addressing concerns promptly. Education

High School Diploma: 05/2019

Ponder High School - Ponder, TX

Contact this candidate