Vice President Human Resource
Resume:
Bradley Preston,CHA
Broomfield, CO *****
***************@*******.***
Professional Summary
Dynamic leader skilled in developing and training teams, effectively controlling costs and achieving YOY revenue and high guest ratings in competitive environments. Expert communicator passionate about fostering a positive and results-oriented team culture. Authorized to work in the US for any employer
Work Experience
Vice President of Operations
Stonebridge Companies-Denver, CO
April 2024 to Present
Develop Sales & Marketing Action plans to ensure a successful sales function. Develop short and long term financial plans that meet both owner and management companies expectations.
Oversee and manage all Food & Beverage outlets including Restaurant and Convention Services. Develop and monitor effectiveness of associate training programs. Maintain a pro-active human resource function to ensure employee motivation,training and development that meets brand standard requirements.
Develop and maintain a preventative maintenance program. Maintain an effective Revenue Management function. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
Monitor the performance of the hotel through verification and analysis of guest satisfaction and monthly financial reports.
Maintain a security function that protects the assets of the hotel and the personal safety of all associates and guests.
Regional Vice President of Operations
Aimbridge Hospitality-Broomfield, CO
September 2015 to April 2024
Develop Sales & Marketing Action plans to ensure a successful sales function. Develop short and long term financial plans that meet both owner and management companies expectations.
Oversee and manage all Food & Beverage outlets including Restaurant and Convention Services. Develop and monitor effectiveness of associate training programs. Maintain a pro-active human resource function to ensure employee motivation,training and development that meets brand standard requirements.
Develop and maintain a preventative maintenance program. Maintain an effective Revenue Management function. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
Monitor the performance of the hotel through verification and analysis of guest satisfaction and monthly financial reports.
Maintain a security function that protects the assets of the hotel and the personal safety of all associates and guests.
General Manager
Plaza Hotel & Convention Center-Longmont, CO
January 2013 to September 2015
Develop Sales & Marketing action plans to ensure a successful sales function. Develop short and long term financial plans that meet both owner and management company's expectations.
Develop and monitor effectiveness of associate training programs. Maintain a proactive human resource function to ensure employee motivation, training and development that meets brands standard requirements.
Encourage and aspire excellence in hospitality, quality and service. Develop and maintain a preventative maintenance program. Maintain an effective Revenue Management function. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
Monitor the performance of the hotel through verification and analysis of guest. satisfaction systems and monthly financial reports.
Maintain a security function that protects the assets of the hotel and the personal. safety of all associates and guests.
General Manager
Commonwealth Hotels/Hampton Inn & Suites Denver RidgeGate-Lone Tree, CO July 2012 to January 2013
Develop pre-opening Marketing plans and establish a pro-active Sales function. Develop short and long term financial plans and operational plans. Develop and monitor effectiveness of associate training programs. Encourage and aspire excellence in hospitality, quality and service. Monitor performance of the Hotels through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
Establish and maintain a pro-active human resource function to ensure associate motivation, training and development.
Develop and maintain a preventative maintenance program, that complies with brand standards. Maintain a security function that protects the assets of the Hotel and the personal safety of associates and guests.
Implement and maintain effective two-way communication systems that cross- departmental lines and reach all associates.
General Manager
InterMountain Management/Element Denver Park Meadows-Lone Tree, CO January 2009 to June 2012
Develop short and long term financial and operational plans for multiple Hotel properties. Develop and monitor effectiveness Revenue Management programs. Encourage and aspire excellence in hospitality, quality and service. Monitor the performance of the Hotels through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
Establish and maintain a pro-active human resource function to ensure associates motivation, training and development.
Develop and maintain a preventative maintenance program that meet LEED Certification standards. Maintain a security function that protects the assets of the Hotel and the personal safety of associates and guests.
Implement and maintain effective two-way communication systems that cross-departmental lines and reach all associates.
General Manager
Stonebridge Companies/Hampton Inn & Suites Lakewood-Lakewood, CO September 2007 to January 2009
Develop short and long term financial and operational plans for multiple Hotel properties. Develop and monitor effectiveness of Revenue Management programs for multiple hotels. Encourage and aspire excellence in hospitality, quality and service. Monitor the performance of the Hotels through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
Establish and maintain a pro-active human resource function to ensure associates motivation, training and development.
Develop and maintain a preventative maintenance program. Maintain a security function that protects the assets of the Hotel and the personal safety of associates and guests.
Implement and maintain effective two-way communication systems that cross- departmental lines and reach all associates.
Duel Property General Manager
Fairfield Inn- Lakewood, Faifield Inn - DIA, Comfort Suites-Lakewood, CO November 2003 to September 2007
Develop short and long term financial and operational plans for multiple Hotel properties. Develop and monitor effectiveness Revenue Management programs. Encourage and aspire excellence in hospitality, quality and service. Monitor the performance of the Hotels through verification and analysis of guest satisfaction systems and monthly financial reports.
Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
Establish and maintain a proactive human resource function to ensure associates motivation, training and development.
Develop and maintain a preventative maintenance program. Maintain a security function that protects the assets of the Hotel and the personal safety of associates and guests.
Implement and maintain effective two-way communication systems that cross- departmental lines and reach all associates.
Area General Manager
Best Western Vista Inn,Best Western Airport Inn,Inn America-Boise, ID April 1998 to November 2003
Increased operational efficiency by leading staff development and business planning. Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as the key advocate for various personnel issues. Managed, trained and motivated back and front-of-house employees to always be improving knowledge and abilities in the field.
Ensured that each guest's experience was positive, memorable and consistent. Created effective organizational systems for reports, agendas, contracts and records. Enhanced operational success through effective staffing, strong training, adherence to food safety and sanitation regulations and well-timed customer service. Developed effective business plans to align strategic decisions with long-term objectives. Education
Associate of Applied Science in Computer Software Engineering Technology Idaho State University
1995
Skills
• Revenue Management (10+ years)
• Hotel experience
• Financial Analysis (10+ years)
• Sales
• Financial analysis
• Forecasting (10+ years)
• Management (10+ years)
• Budgeting (10+ years)
• Negotiation
• Sales Management
• Hotel operations and management Food and beverage services Event planning and coordination Natural leader
Hospitality background Property management
Revenue generation and management Quality assurance Team building
• Human resources
• Financial Report Writing
• Customer service
• Payroll
• Property management
• Business Development
• Process Improvement (10+ years)
• Profit & loss
• Analysis skills
• Strategic Planning
• Team Management
• Hospitality
• Quality assurance
• Accounts receivable
• Team management
• Pricing
• Marketing
• Profit & Loss (10+ years)
• Accounts Receivable
• Financial Planning (10+ years)
Certifications and Licenses
Certified Hotel Administrator 2011 Element General Manager of the Year 2011 Starwood North American Excellence Award 2011 Hotel of the Year
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