Customer Service Laser Operator
Resume:
Peter Wilson
MCI Harvest Ice Aviation
214-***-**** **************@*****.***
Experience
MCI Laser Operator Helper
June 2024 - June 2025
A Laser Operator Helper assists in the operation and maintenance of laser cutting machines, ensuring efficient and high-quality production. Responsibilities include loading and unloading materials, setting up machines, monitoring performance, performing inspections, and maintaining a clean and safe work environment. They may also assist with program loading, editing, and troubleshooting.
● Safe operation of machine and various other tools used to complete project
● Inspect work for accuracy.
● Follow and enforce all MCI safety rules and regulations
● Ensure equipment is properly set-up & used in a safe manner & that all safety devices are in use.
● Operate forklift, if required.
● Performs inspections on product before, during, and after the build following MCI’s standards.
● Monitor functionality of equipment and tools and request maintenance when required.
● Perform basic and preventative maintenance and repair as required.
● Effectively communicate with supervisors & other production staff to coordinate work schedules Harvest Ice Delivery Man
June 2022 - May 2024
As a delivery driver for Harvest Ice, I was responsible for loading up hundreds of packages of ice onto the back of a box truck and transporting it to the customer. I built relationships with the customer through initial contact and follow ups after delivery to retain repeat business. Additionally, I cleaned out the freezer where the ice was stored to ensure quality drop off and clean space for the client and his customers.
● Identified how many loads of ice to put on the back of the truck
● Delivered great customer service by talking to the customer and ensuring we have what the customer asked for
● Delivered the ice on time to the customer
● Built a network of referrals through great customer service and strong relationships with the clients
Peter Wilson
MCI Harvest Ice Aviation
214-***-**** **************@*****.***
Education
Aviation Institute of Maintenance
I am enrolled in the A.I.M trade school to obtain my licensing to repair and maintenance aircraft Irving High School - Dipoloma
Referrences
Jason Finsley
Isiah Yarbrough
David Williams
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