Customer Service Assistant Manager
Resume:
Jayshri Patel
Contact Summary
Skills
Language
Experience
Education
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience.
Assistant Manager
Account Clerk (Romote)
Dollar Tree
VeeKee Engineering Pte Ltd 2022 - 2023
March 2024 - June 2025
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service. Defined clear targets and objectives and communicated to other team members.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Received and entered vendor bills, printed checks, and set up electronic debits.
Kept time records, conducted payroll audit, and drafted detailed documents and reports.
Entered figures using a 10-key calculator to compute data quickly. Examined documents for accuracy, legality, and compliance with pertinent regulations.
Bachelor of Science in MicroBiology
Certifications:
S.P .University, 2006
V.V.Nagar, Gujrat, India
Finance Accounting from Temasek Polytechnic
SAP Finance Accounting (S4HANA1909, 2021)
Certificate of phlebotomy from Ranbaxy Diagnostic
Centre
2000 - 2006
*************@*****.***
29290 Ascend Cir
St Johns, FL 32259
SAP finance accounting
(S4HANA)
End user posting -
GL/AP/AR
Basic customizing
GL/AP/AR
Financial Closing
Additional configuration
(dunning, payment run,
Tax etc)
Asset Management
Fiori software
Problem-solving
Team collaboration
Stock management
Customer service and
engagement
Drawer balancing
Returns processing
Vendor management
Stock rotations
English
Hindi (Good)
(Good)
Gujarati (Good)
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