Customer Service Food

ABDUL RAZAK

1-520-***-**** ● Baltimore, Maryland ● ****************@*****.***

EDUCATION

Coppin State University August 2024 - Ongoing

Bachelors of Art - BA, Interdisciplinarity Studies Central Arizona College January 2022 - December 2023 Associates of Art - AA, General Studies

WORK EXPERIENCE

Food Service Worker June 2024 - Ongoing

Coppin State University Baltimore,Maryland

•Provide excellent customer service by assisting students and staff in a fast-paced dining environment.

• Maintain cleanliness and sanitation standards by washing dishes, utensils, and kitchen equipment.

•Support team operations by preparing dining areas, managing trash and recycling, and following food safety protocols.

•Handle customer inquiries and concerns with professionalism, contributing to a positive dining experience. Front Desk Assistant April 2023 - December 2023

Central Arizona College Coolidge, Arizona

.•Scheduled and coordinated 100+ student appointments per month, including exams and tutoring, ensuring a 99% accuracy rate in records and appointments.

• Delivered front-line administrative support, responding to inquiries via phone and in person with professionalism and efficiency.

•Maintained accurate records of appointments and student interactions using internal scheduling systems.

•Provided high-quality customer service, addressing student needs and escalating issues to appropriate departments when necessary.

Community Student Officer January 2023 - April 2023 Central Arizona College Coolidge, Arizona

•Ensured campus security after hours by monitoring facilities and responding to safety concerns, directly contributing to the campus's safe and compliant environment for 1,000+ students and staff.

•Collaborated with campus police to enforce safety protocols and respond promptly to incidents or concerns.

•Documented incidents and reported safety concerns to appropriate personnel in alignment with college policies

LEADERSHIP & CAMPUS INVOLVEMENT

Track and Field Member

Coppin State University Baltimore,Maryland August 2024 - Ongoing

• Compete in 200m, 400m, 800m, and cross country events at the collegiate level, demonstrating high levels of endurance, speed, and commitment.

• Exhibit strong time management and organizational skills by balancing academic coursework with rigorous athletic schedules.

• Collaborate with coaches and teammates to improve team performance, enhance communication, and support a culture of discipline and accountability. SKILLS

•Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets, Gmail), Team Collaboration,Time Management, Problem Solving,Verbal & Written Communication, Recordkeeping & Data Entry, Scheduling Software & Phone Systems

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