Customer Service High School
Resume:
Enaylah Orilas
Staten Island, NY *****
**********@*****.***
Professional Summary
Phlebotomist with 2+ years of expertise in customer service, problem-solving, and organizational skills. Experienced in blood-sample testing and collection. Instrumental in performing 100+ venipunctures, injections, immunizations, and patient intakes.
Authorized to work in the US for any employer
Work Experience
Cashier/Server/Bartender
Buffalo Wild Wings-Staten Island, NY
June 2022 to Present
● Welcome and assist customers in a professional and friendly manner.
● Display enthusiasm and knowledge about the restaurant’s menu and products.
● Routinely supports other areas of the restaurant as requested, including answering phones, troubleshooting app issues, and completing financial transactions for other staff members.
● Daily, take 100+ food orders, complete POS transactions and relay orders to kitchens or serving counters.
● Follow all safety and sanitation policies when handling food and beverages to uphold proper health standards.
● Address all guests’ needs, resolving questions and escalating issues to management when necessary. Mobile Phlebotomist
Aculabs, Inc.-New York, NY
April 2024 to August 2024
Education
Stepful - New York, NY
January 2022 to December 2022
National Healthcareer Association (NHA)
January 2022 to December 2022
High School Diploma
Curtis High School - Staten Island, NY
January 2020 to December 2020
Skills
• Customer Service
• POS
• Venipuncture
• Cash register
• Communication skills
• Cash handling
• Infection Control
Soft Skills: Communication
• Building Rapport
• Organizational Skills
• Guest services
• Customer service
• Problem-Solving
• Food handling
• Anatomy knowledge
• Specimen Preparation
• Specimen collection / processing
• Physiology knowledge
• Restaurant experience
• HIPAA
• Capillary Blood Collection
Certifications and Licenses
Certified Phlebotomy Technician
Driver's License
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