Quality Assurance Sales Support

GK

GRACIELA KASPERSKI

**********@*****.*** 708-***-**** Plainfield, IL 60586

Dynamic professional with extensive experience at Molex, LLC, specializing in shipment and inventory management. Demonstrated success in enhancing sales support through effective customer communication and precise order processing. Proficient in Microsoft Word and skilled in optimizing operations while ensuring quality assurance in all tasks.

Shipment and inventory management

Microsoft Word proficiency

Sales support and documentation

Order processing and data entry

Customer communication skills

Quality assurance practices

Order processing

Molex, LLC. Bolingbrook, Illinois

Sample Clear

02/2007 - 05/2025

My responsibilities were to support Sales Representatives, ship samples on a daily basis via USPS, UPS, FedEx, and DHL services, and manage international and domestic shipments. Handle requests submitted by sales engineers. Contact customers' sales when necessary to obtain the correct information, such as account numbers or merged services. Place knowledge orders in SAP. Support planners for direct shipments. I have knowledge of adjusting the stock inventory control. I have strong organizational skills to anticipate, plan, organize, and self-monitor. Knowledge of word processing software (Microsoft Office). Quality control and certify as internal audit. Online Course

GED

English:

Professional

Spanish:

Native/ Bilingual

Certified in Auditing

Summary

Skills

Experience

Education and Training

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Certifications

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