Quality Assurance Control

Phillip Smith

Work Experience

Quality Assurance Support / Forklift Operator

Sephora Distribution Center

June 2024 – May 2025

• Performed visual inspections on inbound and outbound merchandise to identify damages, defects, and labeling errors prior to shipment.

• Utilized RF scanners to verify product accuracy and quality during receiving and order processing.

• Assisted with inventory audits, cross-checking counts while inspecting product conditions to maintain quality standards.

• Operated sit-down and stand-up forklifts safely to support material movement during inspections and quality checks.

• Reported any product discrepancies or quality issues to supervisors to ensure timely corrective actions.

• Maintained a clean and organized workspace, adhering to OSHA safety and company quality procedures.

Quality Control Assistant

BPI (Business Products Inc.)

May 2022 – June 2024

• Conducted spot-checks on products for quality, quantity, and labeling accuracy during picking, packing, and staging.

• Supported inventory management by inspecting product conditions and verifying shipment documentation.

• Assisted in training team members on basic quality control practices during warehouse processes.

• Operated forklifts and material handling equipment to stage and move products while ensuring damage prevention.

• Documented and reported quality discrepancies to supervisors, supporting continuous improvement efforts.

• Ensured compliance with safety and quality guidelines in a fast-paced warehouse environment.

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