Customer Service School Bus

Phyllis A. Paulsen

386-***-**** *************@***.***

Skills

Extensive background with customer service and cashiering. Capable of adapting to any situation and delegate duties to peers and associates. Punctual and able to follow given directive to ensure proper operations are followed. Employment History

Big Lots - Cashier December 2020 – March 2025

Performed detailed customer service for guests of the store inclusive of sales and returns of products. Assisted guests with transactional services through the company point-of-sale system. Merchandised new product arrivals and returns while ensuring old product was rotated or removed from fixtures. Cleaned and sanitized work and guest areas in compliance with store safety guidelines.

Personal Child Care November 2013 – October 2019

Assisted in the care of my grandson. Prepared and scheduled meals. Performed laundry duties. Coordinated recreational activities to ensure proper developmental growth. Transported child to doctors’ appointments. Made sure child made it to school bus stop safely and retrieved him after school bus dropped him off. Port Orange Rehabilitation and Nursing Center - Certified Nursing Assistance July 2011-October 2013 Assigned to assist up to ten clients with total care living assistance. Assisted clients with daily dietary needs and scheduling. Bathed and cleaned clients to ensure healthy living regiment. Performed light housekeeping duties which include laundry services and maintaining daily cleaning procedures. Encouraged participation of recreational activities to help clients stay active.

Live-In Caretaker - Private Employer June 2005 - June 2011 Assisted in the daily living and household duties for clients. Provided cooked meals and helped with nutritional guidelines. Cleaned and sanitized living areas to ensure a healthy and safe environment. Dispensed medication at scheduled times. Scheduled and transported clients to doctors’ appointments. Organized and maintained all personal and financial records. Ensured all billing was paid and up to date for the clients.