Ms.
Resume:
Samantha Stefanyak
Gilbertsville, Pennsylvania
Graduate Berks Technical Institute. 3.63 GPA.
Objective: To secure a position in a stable and dependable office.
Area of skill:
Keyboarding skills/ computer
ICD 10 coding
HCPCS coding
CPT coding
EPIC experience
Medical documentation
Medical terminology
Team player
Decision making
Problem solving
Time management
Standard classic workflow
Cash handling
Excels at diffusing difficult situations
15 years customer service experience
Work Experience:
PSR Performance
Pottstown, Pennsylvania
January 2023-
Answering phone calls during shift,checking and returning voicemails. Recieving emails and responding with phone calls. Scheduling tune jobs or repair job. Diffusing tough situations or keeping customers updated on progress of vehicle.
Representative Patient Access- Tower Health Reading, Pennsylvania
March 2021-2022
Phone conversations confirming appointments or making patient aware of their scheduled appointment time. In person patient scheduling on the computer. Registering and keeping patients demographics current. Billing copays. Being knowledgeable about different insurances. Collecting copays. Keeping provider or therapist's schedule full.
Scanner- Towne Park, Reading, Pennsylvania
August 2020- February 2021
Addressing every person that walks into the waiting room to confirm appointments and take their temperature. Directing patient if necessary Keeping the waiting room sterile as well.
Sales-Al’s Diamond Cabaret- Reading, Pennsylvania
February 2012- September 2020
Making sales with clientele, being mentally and physically able every work. Keeping track of personal sales, keeping money counted, and organized. Staying alert, and always listening to everyone speak to you, work in a team if able.l
Education:
Fleetwood High School,
Fleetwood, Pennsylvania
Diploma-2008
Berks Technical Institute, Medical billing, and coding diploma
Front desk executive externship- Pennsylvania Dermatology Partners
Key Achievements
Maintained 97% accuracy per 150 daily claims when assigning ICD and CPT codes to patient records.
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