Customer Service Representative
Resume:
Isabella Almanza
San Juan, TX *****
********.**********@*****.***
Professional Summary
I’m a very outgoing person. Some would consider me a hard worker. I like meeting new people and I’m easy to get along with.i handle tough situations to the best of my ability. I can get through any tough challenge
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Nelnet-San Juan, TX
February 2025 to Present
I assist customers with concerns and questions regarding their student loans. Work from Home Customer Service Representative
Academy Sports and Outdoors-Remote
October 2024 to January 2025
I assist customers with questions regarding their orders, account info, etc. Remote Customer Service Representative
Spherion-Harlingen, TX
May 2024 to September 2024
I transfer UHC members to a licensed specialist to discuss their medications and or their health concerns. Remote Customer Support Agent
Foundever-Remote
January 2023 to February 2024
I am a work from home healthcare agent for a company called Cigna Medicare. I answer patients calls regarding their medications and questions with their account. Customer Service Rep
Sitel operating corp-Texas
October 2022 to January 2023
I was a work from home customer support agent where I would assist customers via chat with their orders from bath and body works. I replaced damaged items for them or issued them refunds. Apparel Associate
Walmart-Kenner, LA
January 2021 to April 2021
I was responsible for making sure that new product got put onto the sales floor in the apparel department. I cleaned the area and made sure the racks and tables of clothes were organized. Cashier/Stocker
At Home The Home Decor Superstore-Kenner, LA
May 2020 to October 2020
I was cross trained to do a cashier and work unloading the trucks that would come in. I put the product out on the sales floor as soon as it came off the truck. If a customer needed help with a product I would assist them with that as well.
Cashier/Customer Service
Raising Canes-Metairie, LA
February 2017 to December 2018
My position includes taking customers orders, passing out food, and cleaning. Cashier/Customer Service
Burlington Stores-Kenner, LA
January 2017 to December 2018
My job includes checking customers out on the registers and making sure they have everything they need. Sometimes I would be a door greeter. I would be in charge of helping customers if they need help finding something.
Customer Service Associate
Sam's Club-Metairie, LA
January 2017 to December 2018
I handle members who need assistance with finding things. I check out their items and handle the money on the register. At the end of the day I reship items that members did not want or returned. I clean my station before I leave
Education
High school
Grace King High School - Metairie, LA
December 2018 to May 2019
Skills
• Customer Service (4 years)
• English
• Cash handling
• Receiving (1 year)
• Communication skills
• Cashiering (3 years)
• Cleaning Experience (3 years)
• Cash Handling (3 years)
• Food Service (1 year)
• Sales
• Computer skills
• Typing
• Outside sales
• Organizational skills
• Live chat
• Microsoft Word
• Phone etiquette
• Crew Member (3 years)
• Analysis skills
• Microsoft Office
Contact this candidate