Data Entry Customer Service

Jasmine Barnes

Macon, GA *****

478-***-**** - *******.*********@*****.***

Professional Summary

Self-motivated and dependable professional with strong experience in customer service and Team Leadership. Relentlessly, motivated to maintain customer satisfaction and contribute to company success in assigned roles.

Skills

●Data Entry

●Written & Verbal Communication

●Project & Time Management

●Customer Relations

●Expert Problem Solving

●Analytical Thinking

●Proficient in Type Technology

Work History

02/2021 to Current

Remote Technical Alarm Specialist

ADT Security – Georgia

●Analyzed data trends to identify areas for improvement, increasing overall productivity and effectiveness.

●Coordinated with the IT department to upgrade cybersecurity measures, safeguarding company data.

●Optimized customer experience by delivering superior services and effectively troubleshooting issues.

●Maintained database systems to track and analyze operational data.

07/2016 to 04/2021

Team Leader

GEICO – Macon, GA

●Assisted team with daily operations and project coordination.

●Developed understanding of internal processes and systems utilized in project management.

●Collaborated with team members to enhance communication and workflow efficiency.

●Supported documentation efforts, ensuring accuracy and compliance with organizational standards.

●Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

●Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.

●Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Education

06/2017

Associate Of Business Administration: Business Administration

Central Georgia Technical College - Macon, GA

05/2014

Northeast High School - Macon, GA

#HRJ#f6537b0a-65ce-4d32-bd5f-91da0549e837#

Contact this candidate