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Scrum Master Azure Devops

Location:
Charlotte, NC
Posted:
July 16, 2025

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Resume:

Summary

• Highly skilled Certified SAFe *.* POPM RTE & BSc in Business Management, with over 10 years of experience coordinating, facilitating, coaching, mentoring, and training Agile at ART and Team Level. Experience in leading medium to large-scale software projects using Waterfall and Agile/Scrum methodologies.

• Excellent Knowledge of Scrum task board, Scrum iteration board, Kanban board, Azure DeVops, Jira and Target Process task boards.

• Expert in Whiteboard, Mural and Project management tools, and Confluence tools.

• Extensive Knowledge of writing User Stories and Breaking down Epics/Features into user stories using INVEST criteria.

• Proficient in preparing user stories/use cases as per the requirements and helping the team to understand them.

• Experience in the use of Azure Devops, Target Process, Jira, MS Teams, Webex, Microsoft word, Outlook, Excel, PowerPoint, One Drive and OneNote.

• Average knowledge of working with Relational databases such as PostgreSQL, Oracle and AWS Console.

• Ability to organize and facilitate daily scrum, sprint reviews, retrospectives, and sprint and release planning.

• Expert in the Burndown charts, Sprint planning, User Story pointing, User Story Splitting, and the PI planning

(using Target Process for PI Planning).

• Production Support and Deployment (Run adhoc queries using Python scripts to convert the Sql files into Config.Json and execute in AWS Console (S3 buckets) in lower environments and production as requested by teams)

Education

Bachelor of Science in Business Management

University of Buea, Cameroon

Certifications

Certified SAFe@6 Agile Scrum Master

Certified SAFe@6 POPM

Certified SAFe@6 Release Train Engineer (RTE)

Certified Scrum Master (CSM)

Oracle Certified Professional (OCP)

PostgreSQL Database Administrator

Skills

• Agile Frameworks • Communication

• SAFe 6.0 • Conflict Resolution

• SAFe 6@POPM • Product Vision

• SAFe @6 RTE • Removing Impediments

• Kanban/Scrumban • Confluence

• Scrum Techniques/Artifacts • Jira, Azure Devops and Target Process

• Coaching/Mentoring • Servant Leadership

Experience

MetLife, NC August 15, 2022 - Current Sr. Scrum Master / POPM

• Coordinate all Scrum ceremonies including techniques/artifacts such as PI Planning, Iteration Planning, Daily Stand-ups, Iteration Reviews, Backlog Refinement and Iteration Retrospectives.

• Collaborate with the RTE to facilitating ART events, SOS, coaching the team, and assisting them to deliver added value by closely working with ART Architect & Management. SAMUEL NGWAMUKIE

AGILE SCRUM MASTER

Phone: 240-***-****

Email: **********@*****.***

Location: NC

• Facilitate the breakout room/session during PI Planning helping team breakdown features into user stories, identifying risks, impediments, dependencies and writing PI Objectives.

• Implemented Agile frameworks such as SAFe, Scrum and Kanban.

• Demonstrated servant leadership by facilitating Coordination, Communication and Resolving conflicts.

• Use Azure Devops, Jira and Kanban Board to track key Scrum metrics such as burndown, velocity, and capacity to help deliver committed tasks.

• Production Support and Deployment (Running adhoc queries using Python scripts to convert the Sql files into Config.Json and execute in AWS Console (S3 buckets) in lower environments and production as requested by teams)

• Assist PO with effective Backlog Refinement, prioritization, estimation and establishing Acceptance Criteria.

• Use the Scrum of Scrums event to coordinate cross-team dependencies and collaboration.

• Introduced working agreements to promote transparency and clarity within the Agile team.

• Coordinate the Defect Triage session and assigning Defects to the right SME as required

• Environment Monitoring, Deployments and smoke testing (Daily Health checks)

• Participates in Agile Centre of Excellence and workshops geared toward promoting effective agile practices throughout the entire company.

BECU, Washington, DC Jan 2020 – August 15, 2022 Lead Scrum Master

• Guiding the teams and organization on how to use Agile/Scrum practices and values to delight customers.

• Led transition to Kanban Agile delivery methodologies to post initial implementation to address enhancements and defect management.

• Successfully leveraging Atlassian Tools Portfolio and Confluence for dynamic reporting.

• Developing metrics dashboards and filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports.

• Helped the company adapt existing project development procedures to agile practices to create possible alternative solutions to complex problems in delivery results to clients.

• Provided Agile leadership support to Scrum team while taking into consideration the strategic direction set by senior management as it relates to product delivery goals.

• Coach the scrum team to adopt effective communication strategies and interpersonal skills contributing improve team performance.

• Together with the scrum team, built, tested, and deploy products while facilitating the continuous improvement, cadence, and synchronization in the entire process. FIRST FINANCIAL BANK, Dallas Texas Jan 2018 – Dec 2019 Scrum Master

• Utilized Software Development Life Cycle such as Agile to configure and develop processes, and standards procedures.

• Created transparency through communication by consistently providing Kanban and scrum team reports to the organization.

• Conducted multiple Scrum process-centered events such as Sprint Planning, Sprint Retrospective, Sprint Review, and Daily Stand-Up meetings.

• Facilitated the translation of business requirements into technical requirements between Product Owners and technical teams.

• Facilitated Scrum of Scrums, Daily Stand-Ups, Sprint Planning sessions, Sprint Review, Retrospectives, and Backlog Refinement.

• Tested the performance of data conversion agents and quality of data after data conversion on SQL server.

• Worked on the Confluence tool in preparing the impediments list and the retrospective items.

• Tracked sprint tasks to update sprint burndown chart and create sprint review documentation.

• Analyzed JIRA backlog items by the project to identify common root causes or associations, and perform efficient item grouping and assignment.

• Created transparency through communication by consistently providing Kanban and scrum team reports to the organization.

AUTORS PATH ACADEMY, Dallas Texas – USA Oct 2015 – Nov 2017 Project Director

• Created long- and short-term plans, including setting targets for milestones and adhering to deadlines.

• Delegated tasks on the project to employees’ best positioned to complete them.

• Made effective decisions when presented with multiple options for how to progress with the project.

• Served as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy.

• Communicated with executives or the board to keep the project aligned with their goals.

• Performed quality control on the project throughout development to maintain the standards expected.

• Adjusted schedules and targets on the project as needed or financing for the project change. COFINEST, Douala, Cameroon Jun 2010 – Sept 2015 Director of Administration & Finance.

• Treasury analysis for judicious placements of excesses in Term Deposit Accounts and negotiate for the best bank interest remuneration on such deposits.

• Daily statistics on General Current and Treasury Reserves

• Close study of the in-flow and out-flow (cash flow) of the treasury with regards to Western Union payments and commissions falling due to our favor.

• Follow-up of valuables (i.e., electronic cards (Visa, Master Cards) Checks, Letters of Exchange, Traveler’s Checks, Flash Cash) deposited for compensation at the Central Bank (BEAC).

• Monthly recording of bank charges to the debit of our accounts with correspondent banks such as Citibank, Standard Chartered Bank, SGBC, CLC, Afriland, Ecobank, and Banque Safra Frances Sa.



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