Hue Vo
Refresh Analyst
Contact
Address
Lewisville, TX 75067
Phone
**********@*****.***
Skills
Mortgage Servicing
** *** **** ***** (40 wpm)
Document Management
Fair Housing Regulations
CRM Software
Team player with a track record of high productively and willingness to learn. A hard worker that is ready to help the team achieve company goals.
Work History
2022-08 - Current
Know Your Customer Refresh Analyst
Bank Of America, Addison, TX
Organized and conducted detailed examinations of information provided by clients and compared against company policy.
Updated client records while adhering to KYC policy that covered multiple country standards.
2021-08 - 2022-08
Senior Foreclosure Specialist
Bank Of America, Addison, TX
Reviewed delinquent mortgage loans to see if they met the criteria for foreclosure.
Completed all tasks and responsibilities with minimal supervision.
Communicated with multiple departments (via email, chat, and in person) in order to resolve issues.
2020-10 - 2021-08
Collateral Document Specialist
Fairway Dependence Mortgage, Carrollton, TX
Reviewed Mortgage documents such as the Deed and Security Instrument for accuracy.
Transmitted documents, organized revisions and tracked changes.
2019-04 - 2020-10
Document Review Specialist
Iron Mountain, Dallas, TX
Reviewed Mortgage documents such as the Deed and Security Instrument for accuracy.
Transmitted documents, organized revisions and tracked changes.
Updated information into the system of record.
2011-05 - 2019-02
Mortgage Servicing Specialist Lead
Bank Of America, Addison, Texas
Reviewed delinquent mortgage loans to see if they met the criteria for foreclosure.
Completed all tasks and responsibilities with minimal supervision.
Communicated with multiple departments (via email, chat, and in person) in order to resolve issues.
Assisted with special projects requiring prioritization and time management.
Education
Can Tho Doan Thi Diem - Vietnam
.