Customer Service Data Entry

Tiffani Britt

1-929-***-**** — Decatur, GA, ***** — ****************@*****.***

S U M M A RY

Hardworking Production Operator with 20+ years of experience in a manufacturing setting. Skilled in operating machinery, following safety protocols, and meeting production deadlines. Committed to producing quality products efficiently. Results-driven Utility Operator with extensive knowledge of water and wastewater treatment systems. Highly organized and able to manage multiple tasks simultaneously. Committed to providing a safe and efficient work environment. Reliable and detail-oriented Utility Operator with

[number]+ years of experience in operating and maintaining water and wastewater treatment systems. Proven ability to troubleshoot and solve problems quickly and efficiently. Committed to providing excellent customer service. P R O F E S S I O N A L S K I L L S

Work Well Under Pressure

General Public

Customer Service

Sales

Multi-Line Phone System

Road regulations knowledge

Data Entry

Communication

W O R K E X P E R I E N C E

Owner Operator Jan 2021 - Feb 2025

Red Panda Global Logistics Decatur, Georgia

Developed and implemented strategic business plans to increase revenue by 25% within the first year. Managed a fleet of 10 trucks, ensuring on-time deliveries to customers. Negotiated cost-effective contracts with suppliers, resulting in a 98 Unloaded and loaded trucks, containers, and pallets with extreme care and accuracy. Provided timely and accurate delivery of goods.

Provided excellent customer service to clients.

Prepared and filled out all necessary paperwork for deliveries and pickups. Performed daily safety checks on the industrial trucks and reported any issues to the supervisor. Adhered to all company policies and procedures regarding industrial truck operations. Property & Casualty Underwriter Apr 2004 - Apr 2021 Brownstone Agency New York, New York

Analyzed and assessed property and casualty insurance applications, ensuring comprehensive coverage while minimizing risk, contributing to a 100% increase in client satisfaction ratings. Developed and implemented efficient underwriting policies that reduced processing time, enhancing overall team productivity and aligning with company operational goals.

Collaborated with agents to educate them on underwriting guidelines, improving their understanding and leading to increase in eligibility rates for new policies.

Conducted thorough risk assessments and loss trend analyses, resulting in a strategic adjustment of pricing models that improved profitability.

Facilitated training sessions for junior underwriters, fostering a culture of knowledge sharing that increased team efficiency and reduced error rates by 20%.

cbookeeping Jun 1996 - Mar 2004

Cambridge and Leach Inc, brooklyn, New York

E D U C ATION

Bachelor's Degree: Business Administration May 2022 Georgia State University

L A N G U A G E S

French

C E R T I F I C ATIONS

Certified Customer Service Professional, 06/01/23

Customer Relations Representative, State Farm, 03/03/23 Dispatcher, What Chefs Want!, 01/19/24

A D D I T I O N A L I N F O R M ATION

Ambitious

Self-driven

data entry 10,000ksph alphanumeric

MS Excel/ Power point

L A N G U A G E S

French: Native

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