Customer Service Exceptional
Resume:
KAYLA
CASTILLO
********.******@******.***
@ Bronx, NY 10473
SKILLS
+ Attention to detail
+ Team player
+ Cash handling
+ Cleanliness
+ Exceptional customer service
+ Cash register operation
+ Safe food handling practices
EDUCATION
YABC
The Bronx, NY
PROFESSIONAL SUMMARY
Dynamic and detail-oriented professional with exceptional customer
service skills honed at Starbucks. Proven ability to handle cash
transactions accurately while fostering a welcoming environment. A
dedicated team player recognized for maintaining cleanliness and
operational efficiency, contributing to positive customer experiences
and exceeding service standards.
WORK HISTORY
Starbucks - Barista
Houston, TX + 11/2023 - 04/2024
+ Maintained a clean and organized workspace for optimal
productivity and safety.
+ Promoted a welcoming atmosphere by greeting customers with a
friendly demeanor and promptly addressing their needs.
+ Contributed to a positive team environment through effective
communication and collaboration with colleagues.
Dds Discount - Cashier
Houston + 04/2023 - 08/2023
+ Greeted customers entering store and responded promptly to
customer needs.
+ Welcomed customers and helped determine their needs.
+ Operated cash register for cash, check, and credit card transactions
with excellent accuracy levels.
+ Worked flexible schedule and extra shifts to meet business needs.
Bjs Wholesale - Self Checkout Cashier
The Bronx, NY + 10/2022 - 02/2023
+ Exceeded company standards for customer service ratings through
consistent professionalism and friendly demeanor while assisting
shoppers at selfcheckouts.
+ Facilitated seamless transitions between cashier shifts by accurately
counting funds in registers and reporting any discrepancies noted
during shift handovers.
+ Increased transaction accuracy by diligently monitoring customer
transactions and assisting with barcode scanning when necessary.
Boston Market - Cashier/Server
The Bronx, NY + 09/2021 - 10/2022
+ Greeted customers entering store and responded promptly to
customer needs.
+ Welcomed customers and helped determine their needs.
+ Worked flexible schedule and extra shifts to meet business needs.
+ Operated cash register for cash, check, and credit card transactions
with excellent accuracy levels.
NOV 2024-APR 2025
HOME HEALTH AIDE
Elara Caring, Bronx, NY
• 74% O
• bettercv.com
Provided compassionate care to enhance patient comfort and well-being.
Assisted with daily living activities, promoting independence and dignity.
Received positive feedback from families, reflecting high satisfaction levels
Implemented safety protocols, reducing incidents and enhancing care.
efter CV
Utilized effective communication skills to build trust with patients.
Developed personalized care plans to meet individual patient needs.
APR 2025-JUN 2025
SCHOOL STORE COORDINATOR
(AUTISTIC KIDS)
Good Shepherds (internship), Bronx, NY
* Greet students in a friendly and patient manner.
* Be prepared to repeat information or instructions as needed.
* Assist students in locating items and making selections.
* Recognize and respond appropriately to different communication styles and needs
* Assist students with counting money and understanding prices
* Keep the store clean, organized, and well-stocked.
* Restock shelves and displays as needed.
* Work closely with teachers/para's and support staff to understand student needs.
Contact this candidate