Sales Representative Customer Service

Professional Summary:

Business savvy Sales Representative dedicated to high levels of customer satisfaction and meeting aggressive business goals; proactive with specialized knowledge in marketing.

Highlight of Key Skills:

Over 10 years experience as Sales Representative/Supervisor

Exceptional customer service skills with strong listening and negotiation skills.

Ensure high levels of customer satisfaction through excellent service.

Strong ability to educate and market products to customers

Familiarity with inventory procedures

Strong ability to perform well under pressure and address complaints in a timely manner

Excellent English communication skills, both verbal and written.

Good organizational skills and the ability to multitask.

Excellent phone and cold calling skills.

Work Experience:

Sales Representative Jun 2019 - July 2019

Mountain Top Toronto, ON

Promoted Roger’s media internet and cable TV services to customers door-to-door and successfully achieve by-weekly targets

Trained over 10 sales representatives in negotiation skills

Sales Representative Feb 2019 - May 2019

Connect 6 Group, Toronto, ON

Promoted Visa, MasterCard products for Canadian Tire Company

Sales Supervisor Dec 2008 - Feb 2017

Damasco, Saudi Arabia

Generated new clients by promoting personal hygiene, and medical support products

Increased number of new clients by 15-17% on a yearly basis

Planned and executed training sessions with sales representatives and pharmacies

Negotiated discounts on group purchases of coding fees with existing customers

Trained sales representatives with the set-up of displays; follow up with finance management with reporting, and maintain a track record of targets

Sales Representative Jan 2003 – Nov 2008

Jamal Al Jasim Co., Saudi Arabia

Involved in the sales and distribution of LG computer products

Education:

Digital Marketing Diploma May 2021

Canadian College of Business and Science and Technology

Bachelor of Commerce May 2000

Al Mansoura University Faculty of Commerce

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