Direct Support Professional

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Krista Ward

*********@*****.*** 573-***-****

EXPERIENCE

Direct Support Professional

Show-Me Community Services November 2023 - Present, Hallsville, MO Assisted clients with developmental disabilities in achieving daily living goals, enhancing their independence and quality of life through tailored support plans and effective utilization of assistive technologies.

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Direct Support Professional

Brookins Personal Care October 2020 - September 2022, Hallsville, MO Assisted clients with daily living activities, including personal hygiene and medication administration, and improved overall well-being for individuals supported.

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Assembly Technician

Dana Incorporated October 2018 - February 2021, Columbia, MO Assembled and tested electronic components, ensuring compliance with quality standards and reducing defect rates through precise calibration and troubleshooting techniques.

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Performed quality assurance while working the assembly line in the production area, transporting and loading materials safely and securely which prevented any possible loss or damage to materials.

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Phlebotomist

Plasma Biological Services August 2017 - October 2020, Columbia, MO Collected blood samples for lab testing, processed patient information using EMR systems, and ensured compliance with regulatory standards to maintain a safe and sterile environment.

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Lead Server/Bartender

Kobe Japanese Steakhouse August 2013 - May 2020, Columbia, MO Managed and trained a team of servers and bartenders, enhancing service efficiency and increasing customer satisfaction scores through the implementation of streamlined operational procedures and curated drink menus.

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• Provided excellent training for new employees, ensuring they were properly prepared for their shifts. Field Supervisor

BrightStar Care October 2015 - July 2017, Auxvasse, MO

• Provided assistance to patients with various medical conditions including cooking cleaning, bathing, feeding, and dressing.

• Trained new employees and scheduled both consumers and employees

• Shadowed the Director of Nursing with families requesting new services. Level One Technician

Finck Supported Living August 2012 - July 2015, Auxvasse, MO

• Administered medication and assisted medically fragile patients with daily needs such as eating and bathing.

• Transcribed doctors' orders and relayed them to Director of Nursing and RN staff.

• Assisted with transfers via lift either within the ISL home or on trips outside the home. EDUCATION

High School Diploma/Valedictorian

Frederick Douglass High School • Columbia, MO • 2013 CERTIFICATIONS

CPR/First Aid

American Red Cross • 2025

• Certified to conduct Cardiopulmonary Resuscitation and administer basic First Aid. Phlebotomy Technician in Nursing

Bell Brown Medical Institute • 2020

• Certified in the State of Missouri to perform blood draws or extract and collect blood and other bodily fluids for testing and analyzation. INVOLVEMENT

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INVOLVEMENT

Volunteer

Papadoos Annual Thanksgiving • November 2021 - Present Delivered Thanksgiving meals to citizens involved at local agencies like Salvation Army Harbor House and other places serving unhoused people.

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SKILLS

Medical terminology, medical equipment, patient care, communication skills, medication administration, documentation, leadership and administrative experience, time management skills, and customer service

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