High School Mainframe Developer

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VOOLLA PREM KUMAR

Mainframe Developer

630-***-**** ******************@*****.***

https://www.linkedin.com/in/premkumar-voolla-8722371ba/ Hyderabad SUMMARY

Good experience of 3 years and 7 months in developing and enhancement of Client's Banking application. Preparing error Analysis and Action Plans. Well versed in ensuring total client satisfaction and developing customized solutions to deal with critical complaints and queries. Working experience under AGILE model to increasing efficiency in operations. Developing and amending procedures to be in line with regulatory requirements. EXPERIENCE

Programmer Analyst

Cognizant

10/2021 - Present Hyderabad

Spearheaded the development of new functionalities for customer onboarding processes, resulting in a 20% increase in customer acquisition efficiency.

Coordinated and conducted E2E testing for developed applications.

Prepared error analysis reports to E2E test cases. Actively participated in cross-functional team projects, enhancing collaborative problem-solving and project delivery. Establish and maintain effective relationship with client area and identify area of service improvements/developments. Maintaining Good relationship with client for efficient servicing and providing information up to date on products to customers and business partners.

EDUCATION

Master of Business Administration

Vignan's university

2022 - 2024 Guntur

GPA

8.5 10

Bachelor of computer science

Maharja Autonomous college vizianagaram

2018 - 2021 VIZIANAGARAM

GPA

9.0 10

JUNIOR COLLEGE

The Narayana Group

2016 - 2018 Bobbili

GPA

9.5 10

HIGH SCHOOL

Abhyudaya High School

01/2004 - 04/2016 Bobbili

GPA

9.5 10

SKILLS

COBOL JCL VSAM DB2

CICS IBM UTILITIES JIRA

LINUX IBM RDZ TOOL

FILE MANAGER FILE AID

CHANGEMAN GIT BITBUCKET

IBM DEVELOPER FOR ZOs ACT

Fault Analyzer MS OFFICE

KEY ACHIEVEMENTS

High Five Award

Won High five award of the release at

workplace.

Data Quality Improvement

Recognized by Client for code quality,

Code standards and delivery.

Onsite Collaboration – KBC Bank,

Belgium

Successfully completed a 3-month

onsite assignment at KBC, Belgium,

collaborating with business and

technical teams to deliver key project

milestones, improve issue resolution

time, and strengthen client

relationships.

LANGUAGES

English

Native

Telugu

Native

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