English Tutor, Inbound Calls
Resume:
CHERYL A. LIWAGON
Poblacion Bacolod, Lanao del Norte
Email ***-***********@*****.***
OBJECTIVE
To be of service in a prestigious company, be equipped with necessary skills and training needed to expand my horizon and eventually open the doors for professional advancement.
WORK EXPERIENCE
March 27, 2023- February 7, 2024 BPO Agent Concentrix Phils.
CEBEX Building
Apas Lahug, Cebu City
Answering inbound calls, evaluating problems and complaints of the caller, providing proper solutions, responding to the needs of the customers, selling and giving information on the products or services, processing orders, forms, and applications.
January 5 – 30, 2023 Cebu Premium English Camp Tambuli Maribago,
English Tutor (Korean Student) Lapu-Lapu City
November 5, 2022 – December 10, 2022 BPO Agent Continuum
Ayala Business
Center
Cebu City
August 2 – 29, 2022 Cebu Premium English Champ Tambuli Maribago,
English Tutor (Korean Student) Lapu-Lapu City
November 2017 – December 2018 Freelancer Online work
August 5,2015-October 31, 2017 Administrative work ConstructionTraining
Online job Institute
ABN 48-600-***-***
PO Box 574 Helensvle
QLD 4211
•Checking the units of the student that were finalized or not
•Monitoring their next site visit
August 1, 2010 – August 4, 2017 Sales Clerk Infinity Browsing
Machine
Poblacion Bacolod,
Lanaodel Norte
•Manage the sales and monitoring the customers
•Assist the customer to their needs
•Helping to supervised the area
July 2006- May 31, 2009 HR/Liaison Officer Worldgoal Corporation
U.N. Avenue, Malate,
Manila
•Coordinator with teachers in their application for teaching job abroad
•Conducts teacher orientation seminar in orientation to possible employment for foreign job
•Assists teachers in the processing of documents
•Liaison Officer with Philippine Overseas Employment Administration
February 16, 2005-June 21,2006 Operator Innolux
Hsinchu, Taiwan, R.O.C.
•Operates the Macro Machine by checking the LCD glass defect
•Inspect the LCD glass for defects by using the laser machine
August 2001-August 2004 Visual Inspector ASUS
Taipei, Taiwan, R.O.C.
•Visualizes and at the same time inspects defective components in the computer motherboard
•Operates the Audio Operator Inspection Machine by checking the defective components
EDUCATION
February 1, 2021 – December 5,2021 NC II Caregiving
UHA Caregiver Training
2nd flr. Soda Trade Building,
Badelles cor. De Leon St.,
Iligan City
Tertiary
June 1997 – March 2001 University of San Jose-Recoletos
Cebu City
•Bachelor of Science in Commerce major in Business Administration
Secondary
June 1993 – March 1997 Saint Alphonsus Catholic School
Lapu-Lapu City, Cebu
LANGUAGES SPOKEN/WRITTEN
English and Filipino
SKILLS/TRAINING
Bread and Pastry NCII
Computer literate, dancing and cooking
Standard First Aid and BLS-AED (Iligan Chapter)
CHARACTER REFERENCE
Ms. Eve Llia Bagood
Businesswoman
Bacolod, Lanao del Norte
Mr. Raymund Santos
Rental owner
Bacolod, Lanao del Norte
Ms. Althea Tautjo
Recruitment Officer
Basak, Lapu-Lapu City
PERSONAL INFORMATION
Age: 45 years old
Status: Married
Religion: Roman Catholic
Height: 153 cm
Contact this candidate