Kyra Bryanna Boggs
Redding, CA. • 530-***-**** • *********@*****.***
SKILLS & EXPERIENCE
Veterinary/ Kennel Assistant
Ÿ Managed prescription requests for doctor approval, including prescription quantity and refills; communicated approvals or denials to clients
Ÿ Proficiently restrained various species to ensure safe handling during examinations and treatments
Ÿ Bathed animals and provided grooming services, including nail trimming using clippers and Dremel
Ÿ Assisted in surgery preparation, including setting up and stocking surgical unit and exam rooms
Ÿ Cleaned, individually packaged, and properly labeled instruments for sterilization using autoclave
Ÿ Provided proper restraint for veterinary technicians to place intravenous catheters safely
Ÿ Trained on identifying brachycephalic dog and cat breeds and safely managing their drying process without using velocity dryer
Customer Service
Ÿ Ability to clearly and compassionately convey information to pet owners regarding pet's health, treatment plans, and care instructions
Ÿ Demonstrated understanding and sensitivity towards pet owners concerns and emotions, especially in stressful situations
Ÿ Maintain calm and patient demeanor when dealing with anxious or upset pet owners
Ÿ Maintain a courteous and professional attitude at all times, representing the clinic positively
Ÿ Being flexible and adaptable in a dynamic work environment, capable of handling a variety of tasks and responsibilities
Administrative
Ÿ Conduct callbacks and follow-ups to monitor patient progress since the last grooming appointment
Ÿ Retrieve and organize daily files needed for the day
Ÿ Review and respond to messages received and return calls as needed
Ÿ Accurately document interactions with clients via phone or in-person in patient chart
Ÿ Generate invoices for all procedures performed
WORK HISTORY
Dana Park Veterinary Hospital: Receptionist
Redding CA
08-2024-Current
Millville Vet Hospital: Receptionist
Millville, CA
06/2021 – 08/2021
Haven Humane: Receptionist
Anderson, CA
05/2020 – 09/2020
VCA Asher Veterinary Hospital: Vet Assistant
Redding, CA
10/2014 – 10/2018
Cutten Animal Health Center: Vet Assistant
Cutten, CA
05/2012 – 08/2014
Allcats and Small Pet Vet Clinic: Kennel Assistant
Redding, CA
10/2009 – 06/2011
PetSmart: Bather/ Stocker
Redding, CA
04/2009 – 02/2010
Millville Vet Hospital: Kennel Assistant
Millville, CA
06/2008 – 1/2009
Allcats and Small Pet Vet Clinic: Volunteer
Redding, CA
01/2008 – 06/2008