veterinary assistant/ reception

Kyra Bryanna Boggs

Redding, CA. • 530-***-**** • *********@*****.***

SKILLS & EXPERIENCE

Veterinary/ Kennel Assistant

Ÿ Managed prescription requests for doctor approval, including prescription quantity and refills; communicated approvals or denials to clients

Ÿ Proficiently restrained various species to ensure safe handling during examinations and treatments

Ÿ Bathed animals and provided grooming services, including nail trimming using clippers and Dremel

Ÿ Assisted in surgery preparation, including setting up and stocking surgical unit and exam rooms

Ÿ Cleaned, individually packaged, and properly labeled instruments for sterilization using autoclave

Ÿ Provided proper restraint for veterinary technicians to place intravenous catheters safely

Ÿ Trained on identifying brachycephalic dog and cat breeds and safely managing their drying process without using velocity dryer

Customer Service

Ÿ Ability to clearly and compassionately convey information to pet owners regarding pet's health, treatment plans, and care instructions

Ÿ Demonstrated understanding and sensitivity towards pet owners concerns and emotions, especially in stressful situations

Ÿ Maintain calm and patient demeanor when dealing with anxious or upset pet owners

Ÿ Maintain a courteous and professional attitude at all times, representing the clinic positively

Ÿ Being flexible and adaptable in a dynamic work environment, capable of handling a variety of tasks and responsibilities

Administrative

Ÿ Conduct callbacks and follow-ups to monitor patient progress since the last grooming appointment

Ÿ Retrieve and organize daily files needed for the day

Ÿ Review and respond to messages received and return calls as needed

Ÿ Accurately document interactions with clients via phone or in-person in patient chart

Ÿ Generate invoices for all procedures performed

WORK HISTORY

Dana Park Veterinary Hospital: Receptionist

Redding CA

08-2024-Current

Millville Vet Hospital: Receptionist

Millville, CA

06/2021 – 08/2021

Haven Humane: Receptionist

Anderson, CA

05/2020 – 09/2020

VCA Asher Veterinary Hospital: Vet Assistant

Redding, CA

10/2014 – 10/2018

Cutten Animal Health Center: Vet Assistant

Cutten, CA

05/2012 – 08/2014

Allcats and Small Pet Vet Clinic: Kennel Assistant

Redding, CA

10/2009 – 06/2011

PetSmart: Bather/ Stocker

Redding, CA

04/2009 – 02/2010

Millville Vet Hospital: Kennel Assistant

Millville, CA

06/2008 – 1/2009

Allcats and Small Pet Vet Clinic: Volunteer

Redding, CA

01/2008 – 06/2008

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