Sales Consultant Customer Service

Kevin Artice

***** **** **** **.

Germantown, Maryland 20874

*********@*****.*** (cell) 240-***-****

Career Summary

Accomplished Sales professional with proven results within a variety of product segment markets. Experienced in specific aspects of Mortgage Loan Origination, Underwriting and Sales. A superior pipeline manager providing exceptional customer service.

Professional Experience

Luck Chevrolet

516 S Washington Hwy

New & Used Cars Sales

2023-2025

Developed considerable customer relationships & referrals. Established Corporate Fleet relationships with a local builder providing quarterly orders to supply in the field contractors .

Hyman Bros Subaru Certified

Hyman Bros Auto

Pre-Owned Sales Consultant

Midlothian, Virginia

2019- 2023

Developed a considerable client base and referral program . Pre-Owned Sales Consultant selling from a used car inventory spanning over 8 Dealerships located in the Richmond Virginia area. Exceeded sales expectations month to month.

Orange Lake Resort & Country Club

(Holiday Inn Club Vacations)

Elite Line Sales Representative

Williamsburg, Virginia

2017- 2018

Effectively communicated the Holiday Inn Vacation timeshare product in an ethical manner

●Advised guest, within a 2 hour presentation, using a comparison vacation cost analysis model.

Using standardized scripts, delivered quality sales presentations to guests touring the property.

Flagstar Bank FSB

Sr. Loan Officer

NMLS 1115123

Columbia, Maryland

2014-2017

Originating Conventional, FHA, VA, Jumbo and High balance products.

●Develop pipeline through self-generated leads from networking partnerships

●Knowledge of Allregs & file structuring to comply with underwriting guidelines specific to Freddie Mac & Fannie Mae regulatory requirements.

●Exceeded dealership sales expectations consistently achieving monthly sales quota.

●Provided excellent customer service encouraging referrals and establishing a loyal customer base.

Fitzgerald Auto mall

New & Used Car Sales Representative

Gaithersburg, Maryland

2012-2014

Pre- Owned Sales representative within Cadillac, Mazda, Hyundai, Subaru, Toyota, and the Chevrolet product line.

●Managed all aspects of the sale from negotiation to finance warranty options.

●Exceeded dealership sales expectations monthly and quarterly.

Freddie Mac/Accounts International Inc.

LP Support Advisor

McLean, Virginia

2010– 2013

Provided customer support for Freddie Mac seller/servicers using Freddie Mac’s proprietary technology. Provided underwriting support for seller/servicers originating loans using Freddie Mac product offerings.

●Maintained expertise of Freddie Mac policies and underwriting guidelines as published in AllRegs

●Maintained expertise in all new releases, bulletins and technology upgrades.

Lifetime Athletic

Assistant Member Engagement Manager

Rockville, Maryland

2008- 2010

Support to the Member Engagement Manager in providing leadership,sales training,and supervision to the sales team. Exceeded sales targeted annual sales volume and goals .

Developed and managed sales team weekend production.

●Proven success as a Member Engagement Advisor

●Provided weekend support for the Member Engagement Manager exceeding weekend goals & volume expectation.

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●People’s Choice Home Loans

●Branch Call Center Loan Originator

●Greenbelt, Maryland

●2005- 2008

●Advised potential borrowers of suitable product niches including Conventional,FHA,VA, super-jumbo loans and reverse mortgages.

●Possessed an outstanding understanding of the borrower’s expectations on a loan-by-loan basis.

●Primary focus: moderate-income borrowers, first time home buyers within diverse consumer segments.

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●Sport&Health Clubs

Sales Manager

Washington, DC

1998-2005

● Initially hired as Membership Sales Consultant after 3 years of consistent Sales leadership

promoted to Membership Sales Manager.

● Developed Guest tracking systems to increase membership enrollment.

● Receiving Quarterly honors which provided the Club an enhanced budget to develop & train staff

Certifications & Licensing

●Mortgage Originator License NMLS 1115123

●Dealer Association License for the State of Virginia

●Dealer Advantage Certificate of Completion of Finance and Insurance School.

Education

Kent State University

Kent Ohio

Business Administration

Reference

Available upon request

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