James Poole
Sales and Service Trainer
Product Buyer/Coordinator
Rochester, NY 14615
(585) 284 - 7175 Direct
******.*****@*****.***
EXPERIENCE
Streetgame (Rochester, NY) —District MGR/Community Coordinator/Senior Service Trainer
MAY 2008 - Current
● Creating sales plans and targets for store locations.
● Training and Managing 15+ employees or staff.
● Making sales gains while keeping a healthy margin among store locations.
● Head of Customer Service and Customer/Client retention
● Inventory control/Shrinkage control and Logistics
● Warehouse coordinator and Transporter - hand cart, Hand Jack pallet build/breakdowns, packaging, sorter
● Company Product Buyer/Purchaser
● Community Service Coordinator
● Marketing and Promotion Coordinator
UBER (Rochester) — Independent Contractor
MONTH 2016 - Current
Footlocker (Rochester) — Management
April 1999 - March 2022
● Sales Promoter
● Team Trainer
● Assisted District manager in Loss Prevention and Inventory control EDUCATION
Everest Business INS (Rochester) — B.S. ASS
April 2021 - May 2023
● Business Studies And Arts
United States Armed Forces (Federal) — Rank: SPC / Class: E4 April 1998 - April 2006
● Training in Life support
● Security and Safety
● Infantry and Artillery Support
● Radio and Communication repair specialist
● Platoon and Squad leader
● Markman and Explosives technician
Monroe Community College (Rochester) — Liberal Arts ASS August 1997 - April 1998
● Basic Business and Arts studies
SKILLS
30+ Yrs as Employee/Staff, MGMT
Trainer
30+ Yrs in Customer Service,
Coordination, and Trainer
20+ Yrs in Goal building, Retail and
Sales forecasting and Proven sale
gains
20+ Yrs in Store build outs, Staff
recruiting, Store expansions.
20+ Yrs Product and Supplier
buyer/purchaser.
20+ Years in Presenting, Executive
decision making, Business
creation, and Client retention.
30+ Yrs NYS Master Barber
Instructor
AWARDS
U.S. Army Veteran - Honorable
Discharge of completed service
Community Event Coordinator
25+MIL in Company Sales - For 18
years of Retail sales