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Customer Service Inventory Control

Location:
Rochester, NY
Posted:
July 16, 2025

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Resume:

James Poole

Sales and Service Trainer

Product Buyer/Coordinator

*** ******* **. *** **

Rochester, NY 14615

(585) 284 - 7175 Direct

******.*****@*****.***

EXPERIENCE

Streetgame (Rochester, NY) —District MGR/Community Coordinator/Senior Service Trainer

MAY 2008 - Current

● Creating sales plans and targets for store locations.

● Training and Managing 15+ employees or staff.

● Making sales gains while keeping a healthy margin among store locations.

● Head of Customer Service and Customer/Client retention

● Inventory control/Shrinkage control and Logistics

● Warehouse coordinator and Transporter - hand cart, Hand Jack pallet build/breakdowns, packaging, sorter

● Company Product Buyer/Purchaser

● Community Service Coordinator

● Marketing and Promotion Coordinator

UBER (Rochester) — Independent Contractor

MONTH 2016 - Current

Footlocker (Rochester) — Management

April 1999 - March 2022

● Sales Promoter

● Team Trainer

● Assisted District manager in Loss Prevention and Inventory control EDUCATION

Everest Business INS (Rochester) — B.S. ASS

April 2021 - May 2023

● Business Studies And Arts

United States Armed Forces (Federal) — Rank: SPC / Class: E4 April 1998 - April 2006

● Training in Life support

● Security and Safety

● Infantry and Artillery Support

● Radio and Communication repair specialist

● Platoon and Squad leader

● Markman and Explosives technician

Monroe Community College (Rochester) — Liberal Arts ASS August 1997 - April 1998

● Basic Business and Arts studies

SKILLS

30+ Yrs as Employee/Staff, MGMT

Trainer

30+ Yrs in Customer Service,

Coordination, and Trainer

20+ Yrs in Goal building, Retail and

Sales forecasting and Proven sale

gains

20+ Yrs in Store build outs, Staff

recruiting, Store expansions.

20+ Yrs Product and Supplier

buyer/purchaser.

20+ Years in Presenting, Executive

decision making, Business

creation, and Client retention.

30+ Yrs NYS Master Barber

Instructor

AWARDS

U.S. Army Veteran - Honorable

Discharge of completed service

Community Event Coordinator

25+MIL in Company Sales - For 18

years of Retail sales



Contact this candidate