Software Engineer Data Analyst

LATIKA MAHALE

*******@*****.**.*** US Mobile: +1-864-***-**** LinkedIn: http://www.linkedin.com/in/latika-mahale PROFESSIONAL SUMMARY

MSBA graduate from the Darla Moore School of Business with over three years of hands-on analytics and business intelligence experience. Skilled in data analysis, visualization, and translating complex insights into strategic, results-driven solutions. Committed to using data to fuel smarter decisions, drive innovation, and deliver measurable business value across industries. EDUCATION

Darla Moore School of Business, University of South Carolina Columbia, SC USA Master of Science in Business Analytics (MSBA)- GPA (4.0 / 4.0) Collaborating with Healthy Learners on a practicum project using SQL, R, Power BI for data analysis Concentration: Data Analytics

Courses include - Quantitative Methods, Data resource management, Statistical Analysis, Supply Chain Modelling May 2025

SSVPS’s College, Kavayitri Bahinabai Chaudhari North Maharashtra University Dhule, Maharashtra India Bachelor of Engineering in Civil Engineering- GPA (3.79 / 4.0) Nov 2020 WORK EXPERIENCE

CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED Pune, Maharashtra, India Senior Analyst/Software Engineer (2022 – 2025)

• Conducted in-depth data analysis to identify trends and business process inefficiencies, leading to actionable insights.

• Developed interactive KPI dashboards and data models using SQL, R, Python, and Power BI to analyse product performance.

• Designed and executed A/B tests using R to evaluate product enhancements and improve customer engagement metrics.

• Oncor Electric Delivery: Improved application efficiency by 15% using Excel, SQL, and Power BI techniques for data analysis.

• TitleMax: Used Power BI and Excel to identify data trends, enabling a 20% reduction in errors through targeted analytics. ACADEMIC PROJECTS

• Designed, developed, and implemented a relational database for Dallas City’s operating budget, utilizing Power Query for ETL processes and SQL for budget trend analysis and spend plan comparisons to improve financial transparency.

• Analysed, visualized, and interpreted airline flight delay patterns using R and Excel, performing hypothesis testing, and statistical modelling to assess on-time performance, identify delay factors, for operational improvements.

• Conducted sentiment analysis on customer reviews in R, leveraging NLP techniques such as tokenization, stop-word removal, sentiment scoring, and text classification to extract actionable insights, enhance customer experience.

• Implemented an item-based collaborative filtering algorithm in Python to generate personalized product recommendations.

• Forecasted product demand for Baldur’s Gate 3 (a role-playing video game) using time series methods to support supply chain modelling.

TECHNICAL SKILLS

• Excel: Advanced (macros, modelling, VBA, pivot tables, array functions, power pivots, Solver)

• Programming Languages: Python, R, SQL, C, Java (Basic), HTML, CSS, JavaScript (Basic)

• Application Software: Power BI, Tableau, MS Office, SharePoint, PowerPoint, Microsoft Word, Excel (advanced), SQL Server

• Testing Tools: Selenium, UFT, JIRA, qTest

• Languages: English: Fluent, Hindi: Fluent, Marathi: Fluent CERTIFICATIONS

• Google Data Analytics Professional Certificate

• ISTQB A4Q Selenium Tester Foundation Certificate

• Agile Software Development Training

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