Service Supervisor Customer
Resume:
KRISTIAN THURMAN
EXPERIENCED RETAIL & FOOD SERVICE SUPERVISOR/WAREHOUSE ASSOCIATE
Highly organized and experienced Retail and Food
Service Supervisor with intermediate Warehouse
Associate experience. Extensive experience in
inventory management, team leadership, and
customer service. Proven track record of optimizing operations and exceeding performance goals.
EXPERIENCE
AUG 2023 - PRESENT PORTER/COOK/CASHIER
Whataburger. Arlington, Texas
MAY 2023 - JUL 2023 WAREHOUSE ORDER PICKER
Keurig Dr. Pepper. Irving, Texas
APR 2022 - MAR 2023 PACKAGE HANDLER
FedEx. Huchins, Texas
JUL 2021 - FEB 2022 INVENTORY SPECIALIST
General Motors. Dallas, Texas
JAN 2021 - AUG 2021 SHIFT MANAGER
RaceTrac. Duncanville, Texas
NOV 2020 - MAY 2021 SHIFT SUPERVISOR
Golden Chick. Duncanville, Texas
JAN 2019 - JUN 2020 CASHIER/SHIFT SUPERVISOR
Kroger. Duncanville, Texas
EDUCATION
2017 - 2021 HIGH SCHOOL DIPLOMA
Duncanville High School. Duncanville, Texas
CERTIFICATIONS & COURSES
***********@*****.***
Duncanville, Texas 75116
SKILLS
LANGUAGES
English
Native
Skilled in maintaining cleanliness and hygiene
standards, and handling customer requests effectively.
•
Clean food preparation areas, cooking surfaces, and utensils.
•
Look through order sheets to determine which food has been ordered for which customer.
•
Operate cooking equipment such as grills, deep-fat fryers, or griddles.
•
Taking customer orders (front counter and drive thru), processing payments and preparing food and drinks.
•
Skilled in accurately reading and interpreting picking lists to locate and pick items.
•
• Gathering items to prepare for shipping.
Proven ability to maintain a clean and organized
warehouse, ensuring efficient workflow.
•
Updating inventory counts and counting out the
appropriate number of goods to fulfill an order.
•
• Operation of walkie/rider EPJ(electric pallet jack) Efficiently sorted, scanned, and unloaded packages for delivery, ensuring timely processing and delivery.
•
Collaborated with a team to meet daily productivity goals, maintaining a high level of accuracy.
•
Safely maneuvered heavy packages and utilized proper lifting techniques to prevent injuries.
•
• Ability to work with hand tools and loading equipment. Work efficiently to meet client and company
expectations.
•
Reporting and resolving discrepancies between physical counts and computer records.
•
Keeping a clean and safe working environment and
optimizing space utilization.
•
Counting, inspecting, and organizing materials,
equipment, merchandise, or supplies in stock.
•
Preparing and processing orders for delivery or pickup according to schedule.
•
Maintaining a clean and safe working environment by following safety procedures and protocols.
•
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases.
•
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations.
•
Displayed Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach.
•
Managed daily operations, ensuring efficient customer service and adherence to company standards.
•
• Supervise staff throughout the shift.
• Balance the cash register at the end of the shift.
• Monitor inventory levels.
Maintained clean and safe working enviroment by
following safety procedures and protocols.
•
Properly resolved problems and troubleshooting issues as they arise without the direction of management.
•
• Managed employee schedules.
Delegated team members with tasks to be completed
each shift.
•
• Balancing the cash register at the end of shift. Proven ability to efficiently manage shift operations, ensuring smooth workflow and productivity.
•
• TABC Certification
• Food Safety Manager Certification
leadership time management
customer service rf scanner
electric pallet jack
cash handling order fulfillment
analytical skills
Contact this candidate