Caitlin Swinney
Rome, NY *****
**************@*****.***
Work Experience
Material Handler
Orgill Distribution - Rome, NY
July 2022 to Present
I wear a headset connected to a TC21. Using the app Lucas move to tell me the location and upc of items. I then pick the items for the customer and put it in the correct labeled tote. Visual Merchandiser
At Home The Home Decor Superstore - New Hartford, NY April 2022 to July 2022
I was responsible for resetting new departments. Moving old and new merchandise to and from the shelves. Changing prices on items and clearance items. McDonalds Crew Member
McDonald’s - Rome, NY
February 2022 to April 2022
I cooked food, made sandwiches, worked in drive thru and front counter taking orders and payments from customers.
Billing Specialist
Rome Medical Group - Rome, NY
December 2021 to February 2022
I put in charges to got to insurances. I put in payments that were received from patients and insurances. I made calls to insurance for follow ups on issues that showed for patients on their accounts. Answered phone calls from insurances and customers to help resolve problems they had. Ecommerce Personal Shopper
Walmart - Rome, NY
November 2019 to December 2021
I was pick and dispense customers orders for them. I would also answer phone calls to help customers with any issues they may have.
Walmart Stocker
Walmart - Rome, NY
May 2019 to November 2019
I helped unload trucks, sorting the freight by department. Then took carts or pallets to the floor of freight to place on the selves. I also helped customers and zoned departments. Education
Certificate in Data Analytics
Coursera - Remote
April 2023 to October 2023
High school diploma
Adirondack High School - Boonville, NY, US
September 2014 to June 2018
Skills
• Customer service
• Medical terminology
• Insurance verification
• Medical records
• E-commerce
• Medical billing
• Merchandising
• Communication skills
• English
• Materials Handling
• Pallet Jack
• Order Picking
• Data cleaning
• Data analysis skills
• Data visualization
• R programming language
• Data driven decision making
• Calculations and analysis in SQL and spreadsheets
• Presentation skills