High School Customer Service
Resume:
Charlotte NC *****
**********@*****.***
IRIS ESTRELLA GIL HERNANDEZ
SKILLS
Effective communication, bilingual, problem solving, leadership skills, time management, teamwork, adaptability, hands-on learning, operating POS systems, cash-handling, organization, etc.
EXPERIENCE
St. Mark's Episcopal Church, Huntersville Nc: Nursery Attendant March 2023-Present
● Create a fun and safe environment for children during church services/events.
● Comfort children when upset
● Communication with parents regarding children
● Cleaning up after children and keeping nursery clean as it is a historical building
Kids Foot Locker, Northlake Mall 28216: Sales Associate April 2024-Present
● Boost sales and promote items on ‘sale’
● POS software & cash handling
● Sales
● Effective customer service
Windsor Fashion LLC, Northlake Mall 28216: Stylist November 2022- January 2023
● Greeted customers
● Boosted store sales
● Processed Inventory Checks
● Cashiered
Dunkin’ Donuts, 5029 Beatties Ford RD: Crew Member November 2021 - June 2023
● Customer Service through front and window
● Food & Drink Handling
● Closing/Opening Store
● Active listening when receiving customer orders
EDUCATION
West Charlotte High School, 2219 Senior Dr. Charlotte NC, 28216— High School Diploma
February 2022 - PRESENT
I transferred to West Charlotte High School in Feb. 21’ from North Mecklenburg High school and graduated and received my diploma this June 25’. AWARDS/ Certifications:
● Valid Driver's License
● A-B honor roll
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