Los Angeles Case Management
Resume:
LaTonia Moore Cell: 661-***-****
**** * **** ** ***************@*****.***
Apt. 108
Los Angeles, CA. 90011
Professional Summary
Hard-working, Alcohol and Drug Abuse Counselor focused on building on positive rapport with a diverse range of clients and connecting with clients to motivate them to develop healthy coping mechanisms.
Skills & Abilities
CPR and First Aid certified, Caseload management. Group Facilitation, Motivational Interviewing, Time Management, Microsoft Word, and Affective treatment planning
Core Qualifications
•Compassionate
•Quick Learner
•Leader
•Team Oriented
•12 Steps Programs
•12 Core Functions
•Reliable and dependable
•Ability to resolve conflict
Experiences
Program Director, Revive Wellness Group September 2024- December 12, 2024
Tarzana, CA
Responsible for recruiting, supervision, performance review, discipline of staff as assigned by Director.
Responsible for insuring staff and patient safety through oversight of physical plant maintenance functioning.
Perform and/or oversees regular chart audits, record keeping, and other reporting documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies.
Attend all required staff trainings.
Conduct self in a professional manner in areas of dress, language, attitude, and behavior.
Cooperates and communicates fully with other staff members and supervisors regarding patient and/or behavior, progress, activities, as appropriate.
Patient flow/movement
Crisis Management/visibility on the floor
Enforcement of rules and approval of consequences
Oversee and monitor activities and schedules of assigned staff.
Orientation of new employees
Scheduling staff coverage
Evaluations
E-Time
Ongoing supervision of documentation compliance in medical records.
On call for urgent matters twenty-four (24) hours a day
Program Operations Supervisor, Tarzana Treatment Centers, September 2021- July 15, 2024
Tarzana, CA
Responsible for recruiting, supervision, performance review, discipline of staff as assigned by Director.
Responsible for insuring staff and patient safety through oversight of physical plant maintenance functioning.
Perform and/or oversees regular chart audits, record keeping, and other reporting documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies.
Attends in-service training and educational workshops
Attend all required staff trainings.
Conduct self in a professional manner in areas of dress, language, attitude, and behavior.
Cooperates and communicates fully with other staff members and supervisors regarding patient and/or behavior, progress, activities, as appropriate.
Patient flow/movement
Crisis Management/visibility on the floor
Enforcement of rules and approval of consequences
Oversee and monitor activities and schedules of assigned staff.
Orientation of new employees
Scheduling staff coverage
Evaluations
Assisting Director with hiring
Assisting Director with Discipline
E-Time
Ongoing supervision of documentation compliance in medical records.
On call for urgent matters twenty-four (24) hours a day
Counselor III/Case Management February 2019 – September 2021
Tarzana, CA
Tarzana Treatment Centers
Counseling role in case management in a facility with inpatient medical detoxification, psychiatric stabilization, residential, and outpatient co-occurring disorder treatment, outpatient general mental health, residential rehabilitation services for youth, teens and adults, primary care clinics, and specialty medical care clinics for at risk populations.
Counselor III duties include: Case management intakes, psycho-educational group facilitation as needed, updates to treatment planning, case management, crisis intervention, case documentation in compliance with insurance and federal healthcare standards.
Current Acting Coordinator: Creates patient assignments for CMRSS team and trainer for incoming counselors in case management services.
Compliance with HIPPA privacy laws, mandated reporter, confidentiality in treatment, clinical releases of patient information, legal and clinical documentation.
UR Care Advocate August 2018 – December 2018
Van Nuys, CA
Recovery Addiction Services
Conducting inpatient and outpatient utilization reviews to determine appropriate care; assessing if member care meets medical necessity, Reviewing treatment plans.
Addiction Counselor September 2015 – August 2018
Van Nuys, CA
Discovery Transitions
Chemical dependency assessments and individualized integrated treatment plans for patients. Facilitation of individual, family, and group counseling sessions. Electronic documentation, participation in case conferences and crisis intervention as needed.
Addiction Counselor September 2014 – September 2015
Reseda, CA
The Discovery House
Chemical dependency assessments and individualized integrated treatment plans for patients. Facilitation of individual, family, and group counseling sessions. Electronic documentation, participation in case conferences and crisis intervention as needed
Addiction Counselor/Internship May 2011 – September 2014
Tarzana, CA
Tarzana Treatment Center
Assessed and wrote treatment plans and weekly progress notes for each client assigned to caseload. Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse which consist of ASL Intakes, discharges, Urinalysis, and group facilitating. Assist counselors with groups.
Technician/Driver December 2010 – September 2014
Tarzana, CA
Tarzana Treatment Center
Assist new clients with intake process, rules and regulations. Monitor client's activity in and away from facility. Always ensure the health and safety of the residents. Assist client's in making appointments to Court, Medical and Dental, and Social services, filing group notes and charting. Drive clients to and from appointment, and Urinalysis
Addiction Counselor October 2013
Santa Clarita
Safety Consultants DUI Services
Group facilitator, individual counseling sessions to address progress in the program, and progress notes.
Education
CATC/CAADE Certified /Class B Operator
Pierce College - Certificate of Completion Addiction Studies Los Angeles Pierce Community College
Woodland Hills, CA
2009
High School Diploma: Penn Foster High School
2009
Lynwood High School Lynwood, CA
1987
Accomplishments: Employee of the Year
2017
References Available Upon Request
Contact this candidate