LEJUAN CLARK
*********@*****.***
Wheaton, IL 60189
SUMMARY
Detail-oriented Remote Data entry specialist with 15 years of experience in data entry, database management, and process documentation. Skilled in using MS Office Suite, Salesforce, and specialized tools to ensure accuracy, confidentiality, and timely task completion. Proven ability to resolve complex issues and support teams in dynamic, remote environments.
SKILLS
Data Entry and accuracy verification
Database and spreadsheet management (MS Office, Telgoo 5, Sales hub, Wies)
CRM Platform (Salesforce, Lifeline)
Call Center and Email Support
Background check processing
Workflow Documentation and Troubleshooting
Team Collaboration (MS Teams, Outlook
EXPERIENCE
Remote Data Entry /Onboarding Specialist
Darien, IL
Excess Telecom/April 2023 to June 2024
Entered and processed over 500 records per week, maintaining 90% accuracy across multiple platforms.
Resolved 50+ data discrepancies weekly, improving team workflow and reducing data errors by 20%.
Supported onboarding of new agents by updating accounts and ensuring seamless integration with SalesHub and WiES.
Remote Data Entry Clerk
Darien, IL
Ajilon Professional Staffing - (Client National Safety Council)/ Feb 2022 to Oct 2022 (Contract ended)
Managed 10+ discrepancies weekly across multiple databases, improving data consistency and reducing errors.
Processed 20+ orders per day, meeting strict deadlines and contributing to efficient team operations.
Remote Vaccine Scheduler
Richardson, TX
4ci - (Client Deloitte)/ Mar 2021 to Feb 2022 (Contract ended)
Duties included collecting and entering demographic and insurance data, ensuring accuracy and confidentiality in the health information system.
Scheduled vaccine appointments, maintaining strict adherence to scheduling protocols and data accuracy.
Remote Identity Verifier
Chicago, IL
Insight Global - (Client IDES)/ Oct 2020 to Jan 2021 (Contract ended)
Duties included reviewing forms of identification and determining if the documents appear to be authentic.
Accessed the PUA system to attach the document to the appropriate barcode number that's retrieved from the PUA system and submit the document.
Remote Data Entry Clerk
Chicago, IL
Senior Living Alliance/ Feb 2020 to Apr 2020 (Contract ended)
Duties included making outbound calls to the residents to conduct satisfaction surveys.
Completed daily assigned tasks and accurately updated the CRM.
Registration Representative
Chicago, IL
Provant Health Solutions Inc/ Oct 2009 to Dec 2019
Politely and personably welcomed incoming clients and offered seats
Prior to beginning registration process
Gathered, verified and processed participant's paperwork
Directed the participants to the next screening station
Took the participant's BMI (Body Mass Index) wrote documented their results on form and directed them to the next screening station.
EDUCATION AND TRAINING
Certificate in Computerized Business Systems
Computer Learning Center Mar 1997
Chicago, Illinois
Coursiv AI Challenge
Certificates in Chat GPT, Claude 3.7,Dall-E, Deep Seek, Jasper AI, Mid Journey, Stable Diffusion
References available upon request