Software Engineer Ii

Ryan Rollins

Location: Metairie, LA ***** Email: **********@*****.*** Phone: 318-***-**** LinkedIn: linkedin.com/in/ryan-rollins-32b2a573 Summary

Quality-focused Software Engineer II with ~14 years of experience in test automation and QV tools across gaming, business, and e-commerce. Proficient in custom C# and Python automation frameworks, Jenkins CI/CD, system integrations, and workflow automation (gameplay, builds, infrastructure) on PC and consoles. Committed to improving processes (contributed to 10% manual-to-auto conversion) and passionate about high software quality and reliability. Experience

Apex Legends - Software Engineer II

Electronic Arts • Baton Rouge, LA (Remote 5 years)09/2014 - 06/2025 Key Achievements:

● Instrumental in building and releasing EA's proprietary visual scripting tool (Scripty), significantly contributing to its core implementation enabling QA-driven automation scripting across multiple EA titles (Apex, Madden, Fifa, Sims, Mobile Gaming) via its node-based visual interface and custom game-specific plugins.

● Provided foundational development for building and launching Apex Legends' full-stack automated build testing system (Raptr), delivering critical components that executed hundreds of daily tests and converted ~10% of manual QA to automation.

● Drove Apex Legends QV automation transformation by embedding with QA teams to identify automation and tool opportunities, provide targeted training, and upskill QAs on emergent technologies. Contributions and Deliverables:

● Spearheaded cross-functional collaboration (Dev, QA, Ops) to design, build, and maintain automation tools, optimizing Quality Verification (QV) testing pipelines across PC, PlayStation, Xbox, and Switch.

● Architected and led the integration of a visual scripting tool (Scripty) with the automation platform (Raptr), including requirements gathering, design, coding, and documentation.

● Integrated and iteratively refined AI tools for Apex Legends QA: deployed an EA proprietary LLM for automated log/root-cause analysis and a Jira LLM to detect duplicate issues from error patterns, enhancing QA efficiency and release velocity through continuous monitoring and rule proposals.

● Delivered key automation solutions including Python CLIs (console deployment), .NET/Node.js REST APIs & microservices (handling JSON data via PostgreSQL), and a React/Redux portal (ToolsHub), leveraging Jenkins (Groovy, JCasC), Docker, and PowerShell/Bash.

● Ensured high availability and reliability of automated testing infrastructure via proactive monitoring, automated maintenance, and performance optimization.

● Evaluated daily test results, investigated failures, and differentiated defects from test/environment issues to ensure accurate reporting and aid bug resolution, while providing dedicated user support and managing documentation. Consultant

Quorum Business Solutions • Houston, TX 11/2012 - 09/2014

● Engineered, debugged, and enhanced C++/C# components for Quorum Revenue Accounting suite.

● Provided on-site client support and development in Denver for 3 months, meeting critical project needs.

● Engaged in all SDLC phases using C++, C#, Visual Studio, and MS SQL Server. IT Engineer Level I

Hewlett Packard (HP) • Houston, TX 05/2011 - 10/2012

● Authored code for the release and maintenance of a global B2B .NET e-commerce platform across the SDLC.

● Implemented C#/ASP/ASP.NET feature modifications for legal/regulatory compliance.

● Created and supported web components using C#, ASP, ASP.NET, and Oracle. Skills

C#, Python, Groovy, Java, SQL, C++, .NET (Core / 7.0 / Framework), ASP.NET Core, JavaScript, Node.js, REST API, Postman, Microservices, Entity Framework Core, Strapi, React, Redux, HTML5, CSS3, React, NPM, Jenkins (Pipelines, JCasC), Docker, Portainer, Ansible, Git, GitLab, Perforce, Artifactory, HashiCorp Vault, PowerShell, PostgreSQL, SQL Server, MongoDB, Windows, Linux (WSL), Game Console Platforms (Xbox/PlayStation/Switch/Android/iOS), Xunit, NSubstitute, Pytest, JSON, YAML, NuGet, Swagger, Active Directory, LDAP, Agile (Scrum/Kanban), Jira/Jaas Education

Bachelor of Science in Computer Science

Louisiana Tech University • Ruston, LA 09/2006 - 12/2010

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