Computer Science Information Technology
Resume:
CURRICULUM VITAE
CONTACT INFORMATION
NAME: Sydney Wray
HOME ADDRESS: ** ****** ****, *** *****, Wellington, Freetown.
PHONE NUMBER: 078-451-632 / 032-800-000
EMAIL: ************@*****.***
PERSONAL INFORMATION
GENDER: Male
DATE OF BIRTH: 10th July, 1989.
PLACE OF BIRTH: Western Urban, Freetown.
CITIZENSHIP: Sierra Leonean
MARITAL STATUS: Single
LANGUAGES: English and Krio.
HOBBIES: Reading, Research, Coding, Playing and listening to Classical music.
EDUCATIONAL QUALIFICATIONS
YEAR
INSTITUTION
LEVEL (CERTIFICATE EARNED)
2018 - 2021
Njala University
BSc (Hons) Computer Science
2014 - 2017
Njala University
Higher National Diploma (HND) in Computer Science
2010
The Associated Board of the Royal Schools of Music (ABRSM)
Distinction
2011
Sierra Leone Grammar School
West African Senior School Certificate Examination (WASSCE)
WORK EXPERIENCE
January 2022 – July 2025: Convergent Billing System (CVBS)/ Intelligent Network (I.N) and Information Technology (I.T) Engineer at Qcell (SL) Limited.
DUTIES AND RESPONSIBILITIES AS A CORE ENGINEER
Monitoring of network sites
Generating monthly core reports
Monitoring SIM box fraud tool
DUTIES AND RESPONSIBILITIES AS AN INTRLLIGENT NETWORK ENGINEER
Implementation of test scenarios and support for the setup of network elements in mobile telephone networks (2G, 3G, 4G)
Configuration changes to intelligent networking devices (OCS, SCP.) alarm and machine messaging analysis, Network Element software upgrade.
Analysis and troubleshooting on telecoms protocols based scenarios: SS7, IP, and SIP.
DUTIES AND RESPONSIBILITIES AS AN I.T ENGINEER
Meeting with the IT manager to discuss system needs.
Designing and installing computer hardware configurations.
Installing software and networking systems.
Troubleshooting network and software issues.
Installing high-level software security systems.
Training staff on newly installed hardware and software systems.
Fixing hardware, software, and networking issues.
Responding to general IT requests.
Ensuring security software is kept up to date.
Filing monthly reports for the IT Manager.
July 2019 – December 2021: Assistant Convergent Billing System (CVBS)/ Intelligent Network (I.N) Engineer at Qcell (SL) Limited.
DUTIES AND RESPONSIBILITIES AS ASISTANT CVBS/ I.N ENGINEER
Replacement, Registration and Provisioning of SIMs.
Preparing Daily Activation Report from Database
Uploading data to MIFI SIMs.
Carry out additional work or related responsibilities to other departments. Etc.
Write SQL queries and configuration settings.
Coordinating with ZTE to solve issues with uncompleted order and other related issues.
Create VPN/CUG groups or adding to and deleting numbers from CUG groups.
Customers/Dealers level 1 care support.
Preparing reports for CUG bills.
Creating Postpaid and Prepaid account for customers.
January 2019 – July 2019: Working as assistant NOC Engineer at Qcell (SL) Limited.
DUTIES AND RESPONSIBILITIES AS A NETWORK OPERATING CENTER (NOC) ENGINEER
Monitoring and escalation of network sites as the need arises.
Automate monitoring of power related alarms via CSU from the NOC
Creating sites inventory database.
Escalating critical issues as they arise
Solving some technical issues
SKILLS
Excellent interpersonal and communication skills.
Hard working and diligent.
Ability to work independently.
Able and willing to work under pressure.
Ability to effectively manage time to meet set deadlines.
Speak and write in English and local language Krio.
Knowledge In:
oMicrosoft office Word, Excel, PowerPoint and Access.
oSPSS (Statistical Package for Social Sciences)
oSQL (Structured Query Language)
oInternet and Web Technology (HTML, CSS, JavaScript)
oProgramming Language: Python.
REFEREES
1)Mr. Thomas F Kamara
Lecturer
Njala University (NU)
Contact 076-721-259/078-660-101/030-328-128
2)Mr. Emmanuel Williams
C.T.O
Qcell (SL) Limited
King Harman Road
Freetown.
Contact: 031-001-006
3)Mr. Syed Safat Hossain
Manager
Qcell (SL) Limited
King Harman Road
Freetown
Contact: 031-001-004
Contact this candidate