Customer Service Pharmacy Technician

Location:

Aledo, TX

Salary:

22.00 power hour

Posted:

July 15, 2025

Contact this candidate

Resume:

Hiram Morton

*** ****** ***** *****

Willow park,Texas 76087 ***********@*****.*** 817-***-****

Compassionate and dedicated Pharmacy technician with over 20 years of retail experience in the pharmacy field. Well- versed in pharmacy patient care. A critical thinker with the ability to problem solve situations with insurance prior authorizations and other adjudications of pharmacy insurance claims in a timely manner. Excellent customer service skills in customer relations and resolving customer complaints with a calm demeanour, I am a team player but also work well on my own and I’m dedicated to doing my best every day to not only help my patients but also assist my co-workers with any help they might need.

Authorized to work in the US for any employer

Work Experience

RXOM WALGREENS PHARMACY-WILLOW PARK,TEXAS 76008

03/2023-present

Provided Superior Customer service to patients.

Supervised 5 pharmacy technicians. Responsible for

Counting money pans and record closing amounts into computer system. Also recording all results at the end of the night.

Responsible for inventory,logistics of Regular and control drugs,Execute product returns, etc

Brookshires pharmacy

Certified Pharmacy Technician

Granbury and Weatherford - Texas

February 2003 to March 2023 Walgreens acquired all Brookshires pharmacies

Assist the pharmacist in all required duties.

administration duties- Provided Superior Customer service

Several years experience dealing with resolving difficult customer issues.

Maintain inventory log and report missing medications,Manage patient databasePerform cash register operation and handle petty cash

Fill and dispense all medications

Intake and processing of all new and refill prescriptions.

Tucker Rocky sales- Call Center 1999-2001. 4900 Alliance Gateway Fwy, Fort Worth, TX 76177 Responsible for taking inbound calls as well as contacting existing and new customers to assist with orders, problems with orders and all other inquiries. Recording transactions and providing tracking info as well as follow up emails on order transactions and Returns.

Education

Diploma one year program in pharmacy technology

Weatherford College - Weatherford, TX

2000 to 2001

High school diploma

Weatherford High School - Weatherford,Texas 1988-1991

Skills

•Highly proficient in data entry Product dispensing insurance rejections and adjudication resolution Proficient in Microsoft office (word and excel)

Supplylogix pinpoint transfers previous experience with pixis

Experienced in the use of PDX and McKesson, ERX, and Intercom plus computer programs.

Creation of all pharmacy documents using Microsoft office software

Responsible for the ordering and return of all Processing of credit memo's for returned drugs medications