Financial Advisor Business Development

Curriculum Vitae

Personal Information

Full Name: Mathapholane Kokoana

Phone: +266-********

Email:*******@*****.***

Location:Ha Ratjomose, Maseru District, Lesotho

Nationality:Mosotho

Languages: English, Sesotho

Professional Summary

Dynamic and results-driven Sales and Work Manager with 7 years of experience in driving business growth, managing teams, and delivering exceptional customer service. Known for strong communication, leadership, and problem-solving skills. Passionate about learning new strategies and technologies to improve performance and client satisfaction.

Core Competencies

- Sales Strategy & Execution

- Team Leadership & Supervision

- Customer Relationship Management

- Excellent Verbal & Written Communication

- Negotiation & Conflict Resolution

- Time Management & Organization

- Adaptability & Continuous Learning

- Goal-Oriented & Self-Motivated

Professional Experience

Sales and Work Manager

Bellinah Holdings – Maseru, Lesotho*

July 2018 – Present

- Led sales operations across multiple regions, including Lesotho and Free State, achieving consistent revenue growth.

- Managed a team of technicians and sales agents, providing training and performance oversight.

- Developed and implemented customer engagement strategies to improve satisfaction and retention.

- Drafted professional contracts and agreements tailored to regional business needs.

- Oversaw branding initiatives, including logo usage, watermarking, and formal correspondence materials.

- Responded to client inquiries with tailored solutions, strengthening long-term partnerships.

Education

Basic in Business Management

Lerotholi polytechnic– 2011

Additional Training

- certificate in panel beating and spray painting

Certificate in product guidance and using

Sales & Marketing Techniques

- Leadership Development

- Customer Service Excellence

Achievements

- Successfully expanded Bellinah Holdings’ client base across three provinces.

- Developed a vocational training curriculum for panel beating and spray painting.

Built a strong brand identity through strategic marketing and professional communication.

References

Available upon request.

Contact this candidate