Customer Service High School

JOSEPH

East Windsor, NEW JERSEY ***** H: 609-***-**** C: 609-***-**** *************@*****.***

Associate of Science: Computer Science, Expected in 12/2026 Mercer County Community College - Trenton, NJ

High School Diploma: 06/2024

Hightstown High School - Hightstown, NJ

Proven customer service professional with a track record of excelling in high-pressure environments, notably at McDonald's. Skilled in active listening and problem-solving, adept at enhancing service efficiency and resolving conflicts with professionalism. Achieved consistent customer satisfaction through attention to detail and effective teamwork.

• Active listening • Problem solving

• Attention to detail • Reliable customer service

• Professional customer service • Conflict resolution Costumer Service, 09/2022 - 01/2025

McDonald's – East Windsor

• Worked in fast-paced environment with sense of urgency to serve guests quickly.

• Maintained a clean and organized workspace, contributing to a positive and safe work environment. Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.

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Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.

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• Practiced proper safety and sanitation standards. Excelled at quickly identifying and addressing customer concerns or complaints, striving to always provide exceptional service.

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• Completed orders within established timeframes, meeting customer expectations for prompt service. Fostered positive coworker relationships through effective communication and teamwork during shifts, promoting an enjoyable work atmosphere.

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Spanish

Native or Bilingual

EDUCATION

PROFESSIONAL SUMMARY

SKILLS

PROFESSIONAL EXPERIENCE

LANGUAGES

Arias-Villalobos

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