Data Science Customer Experience

YASH PEREIRA

Carrollton, TX

682-***-****

***************@*****.***

PROFESSIONAL SUMMARY

A quick learner, with experience in Java, C++, Python, SQL, and Microsoft Office Suite. Proficient in leveraging data analysis to drive decision-making and enhance team collaboration towards achieving desired objectives. A dedicated team player adept at communicating complex insights clearly and professionally. Quick-thinking and analytical; able to effectively resolve challenges and contribute to business goals using data-driven approaches. EDUCATION

Bachelor of Science in Data Science 2021 – Current The University of North Texas, Denton, TX

EMPLOYMENT HISTORY

Half Shells - Host, Server PLANO, TX Feb. 2024 – June 2024

● Provided thoughtful recommendations for appetizers, entrees, and cocktails based on customers preferences.

● Analyzed customer preferences and dining trends to optimize table setups and presentation styles, enhancing the overall dining atmosphere. Utilized data-driven insights to create memorable guest experiences, ultimately increasing customer satisfaction and repeat business.

● Enhanced communication skills by translating gained insights into actionable recommendations for both team members and stakeholders, facilitating clear and effective decision-making in a fast-paced environment. Blue Goose Cantina - Host, Busser, Bar Back, Server, Bartender GRAPEVINE, TX Jun. 2022 – Aug. 2023

● Monitored and maintained bar setup through data on inventory levels and sales trends, ensuring consistent availability of popular ingredients while minimizing waste.

● Analyzed customer preferences and purchasing patterns to provide tailored menu recommendations, enhancing customer satisfaction and increasing average transaction value.

● Utilized customer preference data to recommend menu items, enhancing customer satisfaction and contributing to an increase in revenue. Analyzed feedback to refine recommendations and improve the customer experience. Five Guys Burgers and Fries - Crew Member CARROLLTON, TX Mar. 2022 – Jun. 2022

● Performed targeted maintenance, improving overall equipment reliability and process efficiency.

● Applied data-driven insights to enhance customer experience, utilizing product knowledge and suggestive selling techniques to increase sales and improve customer satisfaction.

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