Customer Service Assistant Director
Resume:
Casey R. Koenen
Riesel, Texas 76682
*******@*****.***
OBJECTIVES
To work with a company that has strong values and encourages their staff. I love working with people and being challenged to learn new things.
EXPERIENCE
TSTC the Learning Center
2008
After School Teacher
: Planned many activities.
: Tutoring.
Oak Lawn
2007-2008
Teacher for 2-3 year olds
: Created all lesson materials.
: Head of all classroom activities.
The Home Depot 2006-2007
Cashier
: Worked in a fast paced environment.
: Customer Service.
Central Faith Child Development Center
February 2012- April 2015
Area Coordinator
: Responsibility’s include answering phones, making sure the staff had needed supplies for the day, greeted parents and children, answered questions about our center and answered any concerns a family or staff had.
Think Play Grow Academy
April 2015- Present
Assistant Director
: Responsibility’s include billing, pulling ACH, taking payments in person or over the phone, payroll, keeping staff and child files up to date with all needed documentation, answering phones, scheduling, helping where needed, answering concerns from staff and families and resolving issues.
I work in a small center and there are 2 of us that run the entire place I do what has to bed whether is heating food, washing dishes or cleaning. EDUCATION
Texas State Technical College- Waco, Texas
2007-2011
Major: Computer Networking and Systems
Associate of Applied Science: Completed 8-2011
Course Content includes: Cisco CCNA, Microsoft Windows XP/Vista/7, Linux, Unix System Administration, Computer Hardware, Server 2003 Active Directory, Server 2008 Support Network Infrastructure, network cabling, and network design and implementation. Major: Network Security Technology
Associates of Applied Science- Completed 4-2011
Course Content includes: Networking with TCP/IP, Linux Installation and Configuration, Firewalls and Network Security, Implementing Network Directory Services, Designing Security for Microsoft, and Incident Response and Handling
Major: Digital Forensics
Associates Degree 8-2011
Course Content includes: Using FTK Imager, Computer Forensics SCHOOL RELATED EXPERIENCE
I have completed 4 semesters of Cisco, which I worked with Cisco servers, and routers. I have also completed classes in Microsoft Office, Linux and Unix. I currently work with Microsoft Office daily.
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