Management System Active Directory

***** ******** ******, ******* *****, CA *****

818-***-****(Cell) 818-***-****(Home) *******@*****.*** (Email)

Summary

Sixteen years’ experience in Systems Engineering with advanced skills in Windows Server management and Active Directory management. Ten years of experience in Microsoft Exchange administration and VMware ESXi virtual server administration.

Notable Accomplishments

Lead engineer in project responsible for enabling real time monitoring using Avocent appliances for all servers located in server farms nationwide - Bank of America, Distributed Server Systems

Creating and maintaining an Inventory Management system for all Infrastructure Services Assets which included all server, networking and telecom assets - Loyola Marymount University

Designing and implementing a patch management system for all servers and workstations using WSUS architecture - Loyola Marymount University, and at University of Southern California

Experience

PennyMac Financial Services LLC.

Senior Analyst – Identity and Access Management - 11/2020 to 10/2022

Control access to all Enterprise applications and all other state and federal mortgage applications

Coordinate and track all IAM related high priority activities

Train and support peers and offshore team members IAM related activities and adhering to SLA’s

Perform access related research on various applications

Manage access to all departmental and personal shares and folders

MIS Sciences Corporation

FEDRAMP Cloud Administrator - Burbank, CA – 09/2019 to 11/2019

Various Systems and Security Administration duties:

Deploying VMWare VCloud Director to facilitate client provisioning of servers

Doing Nessus scans on the FEDRAMP environment and performing remediations

Deploying and configuring AlienVault for securing the environment

University of Southern California

Consultant - IT Operations, Annenberg School of Communications – 10/2018 to 01/2019

Deploying 2016 WSUS servers to patch all servers and workstations

Working on a Single-Sign-On solution with central USC ITS

AD cleanup and optimization

UCLA Health IT Operations

Systems Administrator (Contract) – Westwood, CA – 09/16 – 4/18

Various Systems / Server Administration duties:

Server Builds – both Physical and Virtual (VMWare and Hyper V)

Server Hardening, Remediations, and Decommissions

Resolving SCCM and SCOM issues and alerts

Working with vendors and other UCLA teams on various project related tasks

Manage Enterprise print queues

Access management to all departmental and personal shares and folders

Maintenance of WSFC clusters for high availability

Deploying Powershell scripts to automate various management tasks

Child Care Resource Center

Server Administrator II - Chatsworth, CA – 04/14 - 08/2016

Manage all aspects of server administration including Active Directory, SQL Server, and VMWare Infrastructure administration

Active Directory Administration / Exchange 2010 administration – worked on upgrade strategies

Veritas Backup Exec / EMC Avamar backup and recovery administration including SQL cluster backups

SQL Server Administration, and administration of various key applications for the organization

Dell Compellent SAN administration / VmWare ESXi 5.5 Administration

Working with vendors on all infrastructure and application upgrades, and new installs

Deployed Okta IdM solution for Identity Managment

Richard Photo Lab, Inc.

IT Consultant (Contract) · Los Angeles, CA · 03/13 – 02/14

Manage all IT Infrastructure including networking, telephony, servers, and desktops including VMWare infrastructure. Assist with all IT related issues, and projects for a high-end production heavy photo lab.

Active Directory Administration / Exchange 2010 administration

Symantec Backup Exec backup and recovery administration

Cisco Router, Telephony, and VPN Administration

EMC vnxe3300 and 3100 SAN administration

Vendor management for IT Infrastructure projects

Loyola Marymount University

Systems Administrator · Los Angeles, CA · 06/08 - 07/12

Manage all aspects of Active Directory at a University with nearly 9500 student accounts and 1700 Faculty and Staff users. Execute all data center and server related tasks to ensure optimum server performance and stability.

Exchange 2007/2010 administration

Blackberry BES Server administration

WSUS server administration - Designed and implemented a patch management system for all servers and workstations using WSUS architecture

Blackboard account and course administration

VMware ESX virtual server administration

Inventory Management - Created and maintained an Inventory Management system for all Infrastructure Services assets which included all server, networking and telecom assets

Account management for all users in AD and Exchange and various departmental share access management

Netbackup administration along with off-site tape rotations

SQL 2008 server cluster administration

Bank of America, Distributed Server Systems - National Server Farms

Network Systems Engineer - Server Farms · Los Angeles, CA · 06/04 - 04/08

Remote administration of servers located in server farms nationwide including patch administration, server installation coordination, server QA's, and server decommissions.

Consulting support for various IT projects for server, network requirements and installation

Coordinating ESX Virtual Server installations nationwide and providing remote administration of same

Providing break-fix ticket support and on-call support for nationwide server farms

Lead engineer for project responsible for enabling real time monitoring using Avocent appliances for all servers located in server farms nationwide

Maintaining data accuracy and integrity for the Server Runbook that carried all information on servers nationwide

Bank of America, Application Infrastructure Management - Transaction Services

Systems Engineer · Los Angeles, CA · 08/99 - 06/04

Responsibilities included providing support for various projects and initiatives for Transaction Services.

Lead Systems Engineer for Check Fraud Systems responsible for design, implementation, and maintenance of vendor solutions nationwide for the Check Fraud Department

Providing support for the Cash Vault Compass production system nationwide including the installation and maintenance of all servers, workstations, peripherals, and application support

Providing remote in-house support for various application systems nationwide within Transaction Services

Assist with planning, setting up and maintaining Disaster Recovery Site in Phoenix, AZ

Bank of America, Nationwide Operations Support - Cash Vaults

MIS Analyst · Los Angeles, CA · 09/95 - 08/99

Hardware and application support for all Cash Vaults in California.

Administration of Novell 3.12 server network with over 200 workstations

Troubleshooting application and hardware issues for all workstations at all vaults nationwide

Designing and developing software applications as needed for cash-vaults

Support for all in-house applications for all cash-vaults nationwide

Providing Lotus Notes support for all cash vault users

Resolving all hardware and software security audit compliance issues to implement and maintain bank standards

Part of a team that built and managed a disaster recovery site in Phoenix, AZ

Bank of America, Los Angeles Cash Vault

Information Processing Operator · Los Angeles, CA · 08/91 - 06/95

Provide IT support for the Los Angeles Cash Vault.

Administration of a Novell LAN, and attached workstations running WinNT4.0, Win95, or Windows3.1.

Configuration and installation of all personal computer systems and peripherals for the LA Cash Vault.

Installation and maintenance of all PC software applications.

Development software applications in MS Access and Foxpro as needed.

Education

California State University

Master of Business Administration - Business Information Systems · Los Angeles, CA June 1997

California State University

Bachelor of Science - Computer Information Systems · Los Angeles, CA June 1993

Certifications

Microsoft Corporation: Microsoft Certified Systems Engineer (MCSE)

Microsoft Corporation: Microsoft Certified Professional + Internet (MCP+I)

Skills

Advanced documenting skills – completed numerous project documentation assignments with advanced diagramming.

Problem solving skills in all Windows Server OS versions - Windows Server 2016 and below

TCP/IP, DNS, DHCP, RDP, Terminal Services administration, HP/Dell server hardware and peripherals

Administration of Symantec, McAfee, TrendMicro, and Sophos Enterprise anti-virus, anti-spam software along with Barracuda appliances.

Extensive client/customer service experience along with various Enterprise application support and vendor management

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