Technical Support Help Desk
Resume:
ALEX BRITO
EDUCATION
Goshen College — Goshen, IN
SKILLS
Technical Support
Help Desk Operations
Troubleshooting
Customer Service
Device Setup
React, Python, Swift
Git / GitHub
Microsoft 365
G Workspace Zoo
Bilingual: English &
Spanish
PROFESSIONAL EXPERIENCE
Goshen College
Aug 2023 – May 2025
ADMISSIONS OFFICE STUDENT WORKER
Church of Jesus Christ of Latter-day Saints, Orem, UT September 2016 - September 2018
FULL-TIME MISSIONARY
Taught and served diverse communities in English and Spanish Organized community service projects and participated in local outreach Built strong communication, time management, and interpersonal skills PROFESSIONAL SUMMARY
Motivated and bilingual Information Technology
graduate with hands-on experience in software
projects, peer tech assistance, and
administrative support. Seeking an IT Help Desk
or Technical Support role to apply technical
knowledge, problem-solving ability, and strong
customer communication.
Provo, Utah
*********@*******.***
B.S. in Information
Technology
Minor: Business
College Baseball Team
(2023–2025)
CONTACT
Guided tours and supported admissions outreach
Maintained records and assisted with events and tech Helped train new student workers on tools and procedures FREELANCE TECHNICAL SUPPORT / SOFTWARE PROJECTS
January 2023 - Present
Built small apps using React, Python, and Swift
Helped peers with basic tech support and troubleshooting Improved websites and practiced remote collaboration with GitHub Aug 2023 – May 2025
Contact this candidate