Executive Assistant Social Media
Resume:
Mary Michelle Castro Florentino
#**** ******* *******, ******* ****
Mobile No: +639*********
**************@*****.***
OBJECTIVES:
To obtain a position as a Hotel and Restaurant Manager where I can apply over six years of experience in delivering exceptional guest service, leading efficient teams, and managing full-scale operations. I aim to contribute to the continued growth and success of a reputable hospitality establishment by combining my expertise in operations, customer satisfaction, and strategic planning.
KEY SKILLS AND COMPETENCIES:
• Flexibility/ Multi-tasking/ Time Management
• Active Listening
• Creativity-Arts, Video Editing, Events Decoration, Designs
• Experienced in Events Management
• Experienced in Accounts Management
• Working Well Under Pressure
• Computer-based skills
• Strong interpersonal skills
• Customer service orientated skills
• Understand new concepts easily – Quick learner.
• Took Finishing Course for Call Centre Agent.
• Knowledge in marketing strategies, including promotions, social media and event planning
EDUCATION:
Tertiary:
Bulacan State University
Malolos City, Bulacan
June 1996- March 1997
Regina Carmeli College
(Presently, La Consolacion University of the Phil) Malolos City, Bulacan
June 1995-March 1996
Secondary:
Assumpta Academy
Bulakan, Bulacan
June 1990-March 1994
Elementary:
Bambang Elementary School
Bambang Bulakan, Bulacan
June 1984-March 1990
TRAININGS/SEMINARS ATTENDED:
TESDA
Finishing Course for Call Center Agent
Bulakan, Bulacan
2011
WORK EXPERIENCES:
• PACIFIC INSTYLE HOSPITALITY CORPORATION
CITIZEN HOTEL
Poblacion Makati
HOTEL MANAGER
December 12, 2024 – April 30, 2025
• BKW GROUP OF COMPANIES
EDGEWOOD HOTEL-APARTMENTS-RESTAURANT-BAR-SHOP
Section 21 Lot 8 Geregere Ave. Boroko NCD
P.O Box 1965 NCD Papua New Guinea
Corporate Services Manager/
Assistant Operations Manager
January 26, 2018 to August 2024
• CARRERA INTERNATIONAL CONSTRUCTION, INC.
CICI Bldg. Villas de St. Honore,
Bambang Bulakan, Bulacan
Executive Assistant/ Accounting Assistant
June 18, 2014 to January 2018
• MSGARCIA PROPERTIES, INC, TIGERGAZ CORP.,
G&G GASLINK INC.
AI Bldg. San Pablo, Malolos City, Bulacan
Executive Assistant, Accounting Assistant
February 3, 2014 to June 2014
• MOTIF LIMITED, PHILIPPINES BRANCH
4th floor e-Commerce Bldg. Garden Rd. Eastwood City Libis, Quezon City
Email and Chat Support Representative
Ebay.co.uk
November 8, 2011 to September 2012
• FREELANCE TRAVEL CONSULTANT
March 2004 – Present
• BULACAN TRAVEL & TOURS
Bulakan, Bulacan
August 2002 – March 2004
Secretary, Travel Consultant, Liaison Officer
• KONICA
RONNIE”S PORTRAIT & VIDEO COVERAGE
Balagtas, Bulacan
June 27, 2000 to July 2002
Encoder, Secretary, Cashier, Sales Clerk & Video Editor/Titler
• RICH LEGACY ARTS & ACCESSORIES
LAURA ST. PANGINAY BALAGTAS BULACAN
March 1998 to May 2000
Secretary, Receiving Issuing Section Quality Controller, Payroll Assistant, Working Student
CHARACTER REFERENCES:
MR. SONNY BOY CARREON
GMA Network Writer
Bulakan, Bulacan
Mobile # 091********
MR. EMILIANO MACAPUGAY JR.
San Miguel Corporation
Chemical Engineer
Mobile # 091********
MR. APRIL BOY B. LOPEZ
Senior Admin Manager
SM Markets
SM Retail Headquarters
MOA Complex Pasay City
Mobile # 091********
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