Computer Lab General Worker

076*******

*************@*****.***

Mbombela Mpumalanga

BONGILE DUBE

PROFILE

Dynamic and empathetic facilitator with 3 years of expertise in guiding diverse groups through complex topics and fostering collaborative environment. Currently advancing professional capabilities through Diploma in Human Resource Management going comprehensive knowledge in labor relations, performance management and HR strategy. Passionate about leveraging a strong interpersonal skill and a deep understanding of human dynamics to drive positive organizational change and optimise workforce potential.

ACHIEVEMENTS

WORK EXPERIENCE

Software Development Fundamental certificate by Mzansi Digital Learning( Afrika Tikkun Services)

Networking Fundamentals by Mzansi Digital Learning service (Afrika Tikkun Services )

Setting Your Career Goals by Click Learning Foundation

Certificate of completion (Quality Work Experience from the yes 4 youth.co.za)

Computer Lab Facilitator 2023

Successful managed and maintained Computer Lab operations over 500+ students, ensuring a 99% uptime rate and efficient issue resolution .

Successful managed and maintained 50 computer systems and peripherals devices in the computer lab, ensuring 98% uptime and optimal performance for students throughout the year.

Maintained detail records of system performance, user issues and resolution for future references.

Provided visible support to students also assistance with technical issues and ensuring a clean organized computer lab environment.

Coordinated the software update process for the computer lab, minimizing disruptions and ensuring a smooth learning experience.

Troubleshoot hardware and software malfunction.

KEY SKILLS

Multi-tasking

Adaptability

Continuous learning

Active listening &

Empathy

Leadership & Team Building

Problem-solving & Critical thinking

Communication (Verbal and Written)

Microsoft word, Microsoft excel & Microsoft PowerPoint

EDUCATION

Lekazi Secondary School

Matric

2023

Currently pursuing Diploma in Human Resource Management

Relevant coursework: Employment Law, Labor Relations, Organizational behavior, Business Ethics (Expected graduation 2027)

REFERENCES

Name Company Name. Contact Details

Freddie Nyalunga Click Learning Foundation Trust ***********************@*******.***

Contact this candidate