Customer Service Sales Representative
Resume:
Honesty-Grace Johnson
Wheaton, IL *****
****************@*****.***
Work Experience
Sales Representative
Gerald Nissan-Naperville, IL
June 2024 to Present
• Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
• Negotiated contracts and pricing agreements with customers, resulting in increased profitability
• Collaborated with cross-functional teams to develop customized solutions for clients' specific needs
• Utilized CRM software to track leads, manage accounts, and analyze sales data for strategic decision- making
• Attended industry trade shows and conferences to network with potential clients and stay updated on market trends
• Created persuasive sales proposals that effectively communicated value propositions and addressed client pain points
Retail Sales Associate
Finish Line-Naperville, IL
June 2024 to December 2024
i would be in the back unboxing and organizing clothes from and hanging the clothes between Men, Women and Children. I always was on the floor picking up what didn’t belong, rehanging clothes if needed and helping customers that needed assistance. As well as the cashier checking people out and doing returns
Hostess/Server/Cashier
Hooters-IL
November 2023 to September 2024
being the a host i would need to greet our customers with a warm smile, take them to their seat and make sure their their first minutes visiting are enjoyable. As a Cashier i would answer the phone take orders on the phone and in person, making sure the orders are all correct before packing them up and sending them out. As a server i needed to be attentive make sure all of my customers are more than satisfied with not only their meal but with the customer service Retail Sales Associate
Forever 21-Aurora, IL
May 2024 to July 2024
i occasionally would assist in the back as well as the registers, but i was mostly working in my part of the floor assisting those who needed help looking for an item and organizing the store making sure the items were where they needed to be.
Server/Hostess
Texas Roadhouse-Naperville, IL
January 2023 to September 2023
as a host it was my job to make the customer feel welcome on the way to their table and also welcomed with a friendly smile. as a sever my job was to make sure my customers have everything thing they need to enjoy their meal, and is comfortable enough to ask if they need anything Front of House Staff
PANDA EXPRESS-Oswego, IL
July 2021 to November 2021
Creating a warm and welcoming environment for our guests. Ability to create moments of happiness and optimism preparation and culinary precision of our menu offerings. Keep the restaurant clean. Shift Leader
Wingstop-Oswego, IL
April 2021 to October 2021
Manage and motivate the crew members. Ensure breaks are coordinated effectively and quickly. Assemble and package orders according to Wingstop standards. Assist all other positions when necessary.
Education
High school diploma
Oswego East High School
2019 to 2023
Skills
• Animal restraint
• Supervising experience
• Merchandising
• Food service
• Serving
• Retail sales
• Multicasting
• Restaurant experience
• Time management
• Communication skills
• Customer service
• Cashiering
• Guest services
• POS
• Animal handling
• Host/Hostess
• Pet sitting
• Leadership
Certifications and Licenses
ServSafe
February 2023 to February 2026
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