LaJessica Johnson
Houston, TX *****
******************@*****.***
Professional Summary
Dedicated housekeeper with 15 years of experience in cleaning services, laundry, and grocery shopping. Proficient in customer service, with roles in retail and call center environments. Possess a strong skillset in hospitality, facilities maintenance, and team management. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeper
self employeed-Mobile, AL
January 2011 to Present
Go to my clients homes and perform cleaning services to their likeness and I performed laundry and groceries
Customer Service Representative
Continuum Global Solutions-Mobile, AL
July 2023 to March 2024
Answer inbound calls and assist customers with pharmacy health insurance Customer Service Representative
Family Dollar-Mobile, AL
January 2023 to November 2023
Assist customer with checking out and finding things in store Also assist with stock
Housekeeper
Motel 6 / Studio 6-Saraland, AL
July 2017 to November 2017
Clean rooms
Housekeeper
Best Western Plus Vermilion River-Lafayette, LA
February 2017 to July 2017
Cleaning rooms and public area s
Housekeeper
Best Western-Lafayette, LA
February 2014 to July 2016
Clean rooms assist guess clean public areas
Education
High school or equivalent
Cf Vigor High School - Wilson, NC
August 2007 to May 2010
Skills
• Landscape Maintenance (3 years)
• Time Management
• Heavy lifting (10+ years)
• Cleaning (10+ years)
• Laundry (10+ years)
• Negotiation
• Customer service
• Scripting
• Live chat
• Hospitality (10+ years)
• Filing
• Excel
• Construction
• Housekeeping
• Leadership
• Presentation skills
• Hospitality
• Team management (10+ years)
• Custodial experience
• Restaurant experience (10+ years)
• Facilities Maintenance
Certifications and Licenses
ServSafe