Merchandising, customer service

Alex Jellinek

Round Hill, VA *****

703-***-**** • **************@*****.***

Resourceful and dependable professional with hands-on experience in field operations, inventory management, administrative support, and customer engagement.

Proven ability to manage multiple priorities across retail and instruction environments, with a focus on execution, communication, and detail accuracy. Adept at collaborating with internal and external teams to ensure high-quality service delivery, process efficiency, and strong client relationships. Seeking a full-time opportunity in operations, coordination, customer success, or logistics.

Work Experience

Field Merchandiser

April 2025 - Present

The Scotts Miracle-Gro Company

- Represented the brand at Lowe's and Home Depot locations, executing store displays and planogram layouts

- Conducted inventory tracking, reporting stock needs, and coordinating with sales reps for replenishment

- Built rapport with store managers to boost promotional visibility and maintain compliance

- Managed multiple store sites with consistent punctuality and high product availability rates

- Educated retail customers on product features, benefits, and use recommendations

Instructor / Coach

March 2024 - Present

United Karting

- Led beginner and intermediate driving sessions with a focus on safety and hands-on engagement

- Delivered individual coaching and real-time feedback to enhance student confidence and technique

- Reinforced teamwork, discipline, and track rules in a high-paced environment

- Contributed to a positive guest experience and managed groups during events Education

High School Diploma

Woodgrove High School

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