Customer Service Data Entry

KATRINA BRADLEY

*******.*********@*****.*** 281-***-**** Katy, TX 77493

Summary

I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am looking for a position in an elementary school. Highly effective in promoting a positive, productive environment, and a great reputation for excellence; high quality service to clients and a good eye for detail; well organized, skilled in setting priorities. I am resourceful and self-confident; can get the job done, and do it well. Strong interpersonal and communication skills and remain calm and work well under demanding conditions Strong analytical, writing and research skills and thorough with detail, thus equally effective working independently and in cooperation with others. Effective working alone and as a cooperative team leader.

Skills

Focus on the principles of obtaining

peripheral and capillary blood samples,

anatomy and terminology with

emphasis on cardiovascular and

circulatory systems. Specimen collection

and processing, injections,

communication skills, clerical, safety

standards, legal, ethical and professional

credentials covered.

Establishing Records

Maintaining Safety

Experience

Data Entry

Good Work Ethic

RTIC Coolers Katy, TX

Packer Associate

12/2022 - 07/2023

Octapharma Plasma Houston, TX Medical Screener

05/2022 - 12/2022

Sunrise Senior Living Katy, TX Caregiver

Reviewed packing slips and other documentation to

properly box requested items for shipment.

Arranged items on pallets according to size and weight. Verified labels for appropriate order numbers and item specifications. Assembled customer orders from stock and packed items in boxes. Reported safety or workflow concerns to leadership for further investigation.

Marked and labeled containers with accurate shipping information to prevent delays.

Sealed containers or materials using glues, fasteners and tape.

Provided excellent customer service to all donors

Screening each donor consists of observing for wellness, asking a few questions pertaining to the donor, obtaining their weight, vital signs, temperature, performing a capillary stick to check their hematocrit and protein levels, and recording all information into the database Assist any donor with questions as well as assisting with the use of the keyosk.

Address client needs with respect and attention to safety Assist clients with daily living activities, including bathing, grooming, 08/2020 - 12/2021 dressing, eating, and using the bathroom Actively engage clients through conversation and companionship Engage with clients in a manner that promotes their independence and maintains their dignity

Help with meal preparation, planning, and grocery shopping Report any unusual incidents or behavior

Administer medications as outlined

Maintain a safe environment for clients.

Hobby Lobby Katy, TX

Sales Associate

07/2019 - 08/2020

Best Western Premier Energy, Dr Katy, TX

Front Desk Agent

07/2018 - 05/2019

Merry Maids Katy, TX

Captain Mate

04/2017 - 02/2018

Holiday Inn, Norfolk Airport VA Front Desk

08/2011 - 05/2016

Education and Training

Assisted customers with requests in store and on the phone Demonstrated knowledge of products and services to customers Greeted customers in a friendly and polite manner

Kept an eye on inventory levels and restock shelves as needed Educated customers about current promotions and advertisements Rang up customers at the cash register, take payments, and issue receipts Stamped, marked, and tagged prices on merchandise

Contributed to team's daily sales goals.

Presented a friendly customer service to all guest who checked in our establishment, made reservations, checked guests in and out as well as taking methods of payments for their stay and any additional items, answered the phones and took messages for customer.

Provided excellent customer service in Customers homes cleaned to expectation of the customer and our company Cleaned and sanitized rooms

Made beds and changed linens

Replenished toiletries and towels

Emptied trash receptacles.

Presented a friendly customer service to all guest who checked in our establishment, made reservations, checked guests in and out as well as taking methods of payments for their stay and any additional items, answered the phones and took messages for customer.

Smithwood Medical Institute, Long Technical College Houston, Phoenix, AZ TX Phlebotomy Certification BLS/CPR Certified Medical Assistant Certificate.

Contact this candidate