Jane wairimu Maina
Cell: 071*******
Email: **********@*****.***
Date of Birth: July 23 1996
Age: 28
Religion: Christian
Objective
Dedicated and experienced versatile professional with a proven track record in customer service roles. Seeking to leverage skills and experience in a dynamic work environment.
Work Experience
Steward
Jan 2023- Nov 2023
Ensured cleanliness and orderliness of items
Assisted customers with inquiries and provided information about Dorcas's events
Coordinated with maintenance staff for repairs and upkeep.
Assisted in event setups and customer service during special promotions.
Waitress
Jan 2022 - Nov 2022
Provided excellent customer service
Prepared and served alcoholic and non-alcoholic beverages.
Maintained cleanliness of the area and inventory management.
Engaged with customers to create a welcoming atmosphere.
Custormer service
Off-road Tavern
Jan 2021 - Aug 2021
Listen to customers' questions and concerns and provide answers or responses.
Provide information about products and services.
Take orders, calculate charges, and process billing or payments.
Review customer accounts and make changes, if necessary.
Education
College diploma
Certificate of social work
Thika school of medical sciences
Jan 2017- April 2018
High School Diploma
Muruguru girls high schoo
Mean Grade: C_(32 points)
2009-2012
Primary School Certificate
Sara Davis Academy
Score: 312 Marks
2001 - 2008
Skills
Excellent communication skills
Intermediate computer skills
Management skills
Excellent customer service
Leadership
Problem solving
Training and development.
REFERENCES
Dorcas
Owner of Dorcas events
Eric Mutiso
Supervisor at Off road tavern