Customer Service Data Entry
Resume:
Sandra Kranek
Painesville, OH *****
*****.******@*****.***
Professional Summary
Goal-oriented and versatile professional with extensive experience in special events management, sales, and retail operations. Proven track record in customer service, account management, and event planning. Adept at using Microsoft Excel for data management and reporting. Seeking full-time employment with a company offering a positive atmosphere, room for advancement, and benefits.
Professional Experience
Inventory Processor Manager
SeFi Inc., Painesville, Ohio
May 2025 – Present
• Oversee daily inventory operations, ensuring accuracy in data entry and inventory control.
• Coordinate fulfillment activities to meet operational goals and timelines.
• Supervise shipping coordination to guarantee timely delivery according to logistics protocols. Special Events/Inside Sales/Labor Citizen Circulation Manager BMA Media Group, Willoughby, OH
January 2015 – November 2024
• Managed sales of contractor/vendor and union advertisements for event programs, newspapers, and radio.
• Oversaw union member subscriptions and newspaper circulation.
• Assisted with event planning including guest list management, RSVPs, and mailings.
• Handled invoicing and billing for sales orders and subscriptions using Microsoft Excel. Managing Nail Technician (Part-time)
Shear Reflections, Mentor, OH
November 2013 – September 2017
• Performed manicure and pedicure services including acrylic nails, Shellac polish, and dip products.
• Managed appointments, answered phones, and ensured equipment sanitization per regulations. Loss Prevention Specialist/Department Supervisor
JC Penny, Mentor, OH
November 2013 – March 2014
• Managed store operations, including sales, credit, and department merchandising.
• Prevented inventory shrinkage and ensured a safe work environment. General Manager
Halloween City, Mentor, OH
August 2013 – November 2013
• Supervised two store locations, handling inventory, payroll, HR, and customer service. Department Nail Manager
Santo Salon and Spa, Pepper Pike, OH
May 2011 – May 2012
• Managed nail department, performed nail care services, and handled inventory control and customer service. Correctional Officer
State of Ohio Department of Corrections
August 2005 – May 2013
• Enforced facility rules, supervised inmate activity, and ensured facility safety.
• Maintained order within the prison system and supervised inmate activities. Education
• Correctional Officer Training
Correctional Training Academy of Ohio
2005 – 2012
• Managing License in Business
State of Ohio Cosmetology
2011
• High School Diploma
Willoughby South High School, Willoughby, OH
1988
Skills
• Customer Service (10+ years)
• Sales (10+ years)
• Event Planning (10+ years)
• Microsoft Excel (10+ years)
• Data Entry (10+ years)
• Account Management (10+ years)
• Retail Sales (10+ years)
• Store Management (10+ years)
• Loss Prevention (1 year)
• Nail Care (10+ years)
• Law Enforcement
• Supervising and HR
Certifications and Licenses
• Nail Technician Managing License since 2011 (Renewed every 2 years)
• CND Master Nail Artist Certification
• Corrections Certifications: Unarmed Self-Defense, SBA Tank, IPC Skills, Firearms, Cell Extractions, Chemicals, First Aid, CPR, Mental Health
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